Soft Skills: Customer Service, Who's your customer? S1E1 copertina

Soft Skills: Customer Service, Who's your customer? S1E1

Soft Skills: Customer Service, Who's your customer? S1E1

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Kevin discusses customer service with Gary Beaudette and the concept that you may have more that one kind of customer. Gary has a new children's book available, and the D-Block covers what's happening in the region.
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