In this final episode of the Smart Supply Chain podcast onboarding series, the Garrison Sisters sit down with ALOM CEO Hannah Kain to explore why she believes onboarding is the defining stage of any 3PL partnership. Hannah shares why flawless launches require going far beyond the basics—digging into stakeholder needs across operations, finance, data integration, sustainability, reporting, and end-user expectations. Her insights reveal how disciplined planning, collaboration, and true listening build trust from day one and set every supply chain program up for long-term success.

In part 2 of the 3 part Smart Supply Chain Podcast Onboarding series, ALOM experts unpack top considerations and warning signs to look for during a 3PL onboarding and new program launch. In this episode, your hosts, The Garrison Sisters talk to five ALOM experts representing Operations, Technology, Quality, Logistics, and Client Services to learn what topline advice and best practices they offer to reduce risk, accelerate go-live, and build long-term trust when onboarding a new program. One additional episode in this series will follow soon, featuring candid insights from ALOM CEO, Hannah Kain.

ALOM experts unpack top considerations and warning signs to look for during a 3PL onboarding and new program launch. You’ll hear from ALOM Chief Commercial Officer Fiona Lowbridge, Chief Operating Officer Brandon Marugg, and Business Manager Taylor Brown as they discuss the importance of a collaborative, transparent onboarding process that helps reduce risk, accelerate go-live, and build long-term trust. Two additional episodes focused on onboarding will follow soon, featuring further insight from ALOM operations, client services, quality, technology, and executive team leaders.