What happens when clients cross the line—and expect you to stay quiet because they’re “paying”?

In this episode, we break down the real reasons hairstylists fire clients and why bad behavior in the salon is no longer tolerated. From clients blasting phone calls on speaker, to entitlement, false accusations, boundary violations, and emotional manipulation, this conversation exposes the ugliest side of salon culture that no one prepares stylists for.

Our guest shares firsthand stories from behind the chair—being overstimulated by loud clients, dealing with disrespect during consultations, navigating false claims, and finally choosing self-respect over steady money. We talk about why “loyal” clients aren’t always good clients, how toxic behavior drains your energy and business, and what actually happens when stylists stop people-pleasing.

This episode is a must-listen for hairstylists, salon owners, and beauty professionals who are burned out, underpaid, and tired of being treated like servants instead of skilled professionals.

If you’ve ever asked yourself “Is this client worth it?”—this episode gives you the answer.

hairstylist podcast, bad clients, firing clients, toxic salon clients, salon boundaries, hairstylist burnout, beauty industry stories, salon etiquette, behind the chair

Give a follow on instagram https://www.instagram.com/shititoldmyhairdresser/

If you would like to be on the show or share a story with visit our website and leave us a voicemail or email https://shititoldmyhairdresser.com/

Hosted on Acast. See acast.com/privacy for more information.

Jason sits down with his mother, Elizabeth Townsend—a Honduran immigrant and veteran hairdresser with 47 years behind the chair—to share the real, unfiltered truth about building a long-term career in the beauty industry.

Elizabeth recounts immigrating from Honduras to California as a teenager, starting her hairdressing career in the late 1960s, and building a loyal clientele without social media, influencers, or modern marketing. She shares how consistent work ethic, saving money, and smart decisions allowed her to turn hairdressing into long-term financial stability and real estate wealth.

The conversation also exposes the hidden health risks of hairdressing, including long-term exposure to hair color chemicals and the link to cancer—an issue rarely discussed openly in the salon industry. Elizabeth shares her personal experience battling cancer multiple times and why today’s stylists need to take chemical safety seriously.

From old-school salon culture and unforgettable client stories to lessons on resilience, money, and longevity, this episode is a must-listen for hairdressers, beauty professionals, immigrants, and anyone building a career from the ground up.

Give a follow on instagram https://www.instagram.com/shititoldmyhairdresser/

If you would like to be on the show or share a story with visit our website and leave us a voicemail or email https://shititoldmyhairdresser.com/

Hosted on Acast. See acast.com/privacy for more information.

Beauty school didn’t fail you by accident — it failed you by design.

In this episode of Sh!t I Told My Hairdresser, we break down the biggest lie sold to aspiring hairstylists: the promise that you’ll graduate “salon ready” and make six figures right out of school.

Spoiler alert: you won’t.

This honest, no-fluff conversation pulls back the curtain on what beauty school actually prepares you for (passing state board) — and what it completely ignores (real-world salon life, income reality, client management, and career longevity).

We talk about:

• Why most new stylists start as assistants making far less than expected

• How beauty schools oversell income potential to boost enrollment

• Why real education starts after graduation

• The emotional and financial shock new stylists aren’t warned about

• Why mentorship matters more than talent

• The gap between Instagram fantasy and salon reality

• What actually builds a sustainable, profitable hair career

This episode isn’t anti-education — it’s pro-truth.

If you’re a beauty student, new stylist, salon owner, or educator, this episode will either validate what you already know… or explain why the industry felt so hard so fast.

No motivation posters.

No fake numbers.

Just the truth about how hairstylist careers are really built.

beauty school myth

hairstylist career advice

salon ready lie

beauty school reality

hairdresser salary truth

new hairstylist struggles

salon assistant life

beauty industry education

Give a follow on instagram https://www.instagram.com/shititoldmyhairdresser/

If you would like to be on the show or share a story with visit our website and leave us a voicemail or email https://shititoldmyhairdresser.com/

Hosted on Acast. See acast.com/privacy for more information.