This episode uncovers the real cost of avoiding feedback, how “being nice” can sabotage growth, and why clear conversations—however uncomfortable—are the greatest kindness. This episode dives into the messy, human side of feedback in healthcare, exploring what happens when we sidestep tough conversations and the ripple effects on individuals and teams, and the care they provide

Through candid stories and practical wisdom, we unpack why feedback often fails to land, how emotions shape our willingness to speak up, and the consequences of letting patterns persist. You’ll hear how clarity, curiosity, and a touch of light-heartedness can transform feedback from a dreaded task into a powerful tool for learning and trust.

We invite you to join us and review your approach, so you can build a culture where feedback is a gift, not a threat.

Everyone who enters health care wants to do the best they can - for their patients, their colleagues, and themselves. But wanting to do your best is only the beginning. True excellence isn’t a fixed point; it’s a process of personal and professional growth, reflection, and transformation.

At Better Every Shift, we dive into real stories that reveal how our “best” is something that evolves as we learn, stretch, and allow ourselves to mature. Together we explore the messy, inspiring, and sometimes uncomfortable moments that shape us into more effective clinicians and leaders.

Connect with us further at our website www.bettereveryshift.com.au and grab the Tea Room Notes Here

How are you going to make 2026 Better Every Shift?

Join us on Friday 10th January to set your intentions. This will be a great exercise to set you up for a great year.

Book via our website www.bettereveryshift.com.au