Setting Boundaries As Venue Owners
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Setting Boundaries As Venue Owners
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Setting boundaries with wedding clients can be uncomfortable, but saying yes to everything could cost you more than a booking.
In this episode, Ashley and Kelsey share real stories of how bending the rules led to unpaid invoices, frustrated staff, and unhappy clients. They explain which boundaries should never be negotiated, when flexibility makes sense, and how to set expectations without damaging the client experience.
Share this episode with a venue owner or venue director who needs help setting stronger boundaries, and join the Venue Nest community for more resources and support for wedding venue owners.
00:00 Introduction to Setting Boundaries
02:02 The Importance of Clear Boundaries
06:03 Attaching a Cost to Exceptions
09:44 Non-Negotiable: Payment Schedules
11:01 The Nightmare of Late Payments
15:53 Examples of Negotiable Items
18:31 Setting Boundaries in a Warm Way
21:12 Actionable Steps for Venue Owners
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