Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services copertina

Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services

Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services

Di: Fexingo
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Lucas and Luna sit in a consultancy lobby, portfolios open, and do what most business shows avoid: they talk about the actual mechanics of running a professional services firm. From hourly billing vs. value pricing to the economics of partner tracks, from agency retainer structures to the hidden costs of 'scope creep' in consulting engagements. Each episode picks one real firm — a boutique strategy shop, a mid-sized PR agency, a solo CPA practice — and uses its public financials, client roster, or growth trajectory to illustrate a specific operational or strategic lesson. Lucas leads with journalistic rigor, citing profit margins, utilization rates, and churn data. Luna pushes back with the practitioner's view: what works on the ground when the client is in the room. The listener is assumed to be running or working inside a services business — or seriously considering starting one. No founder hagiography, no '5 tips to scale.' Just two sharp minds dissecting the numbers and decisions that separate a thriving practice from a dying one. How does a $10M agency actually build a sales pipeline? When does a consultancy's brand become a liability? And what does the balance sheet of a 50-year-old accounting firm reveal about succession? #Consulting #Agencies #ProfessionalServices #ServiceBusiness #PricingStrategy #UtilizationRate #ScopeCreep #PartnerTrack #RetainerModel #BillingModels #PracticeManagement #ClientChurn #BusinessOfServices #FexingoBusiness #BusinessPodcast #Business #Careers #ManagementConsulting Keep every episode free: buymeacoffee.com/fexingo© 2026 Fexingo. All rights reserved. Economia
  • The Silent Cost of Consulting Reputations
    Nov 12 2026
    We examine the quiet but devastating economic reality facing mid-tier professional services firms: reputation decay. Using the example of a major European bank's internal audit findings from last year, we explore how a single failed implementation can erase years of relationship capital. Lucas and Luna discuss why client retention is no longer about delivery quality alone, but about the speed of accountability and the willingness to absorb short-term pain for long-term trust. This episode looks at the specific metrics that signal when a consulting partnership has crossed from profitable to predatory. #ProfessionalServices #ConsultingFirms #ReputationRisk #ClientRetention #BusinessStrategy #ServiceBusiness #LucasAndLuna #FexingoBusiness #BusinessPodcast #CorporateEthics #Accountability #MidTierFirms #TrustMetrics #ProjectDelivery #B2BSales #OperationalExcellence #EconomicReality #November2026 Keep every episode free: buymeacoffee.com/fexingo
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    10 min
  • The Consulting Value Paradox
    Nov 11 2026
    Most professional services firms price their time, not their impact. This episode explores why that model is collapsing under the weight of digital tools and AI. We look at how leading consultancies are shifting to outcome-based pricing models, using a specific case where a mid-sized firm doubled its margins by charging for results rather than hours. Lucas and Luna break down the mechanics of this shift, the risks involved, and why clients are finally demanding it. #ConsultingPricing #OutcomeBasedFees #ProfessionalServices #BusinessStrategy #AgencyModel #ValueProposition #LucasAndLuna #FexingoBusiness #BusinessPodcast #CorporateFinance #ServiceDesign #ClientRelationships #MarginExpansion #DigitalTransformation #ProjectManagement #RevenueModels #ConsultingIndustry #BusinessGrowth Keep every episode free: buymeacoffee.com/fexingo
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    9 min
  • The Hidden Cost of Consulting Knowledge Drain
    Nov 10 2026
    Most consulting firms treat knowledge as a byproduct, not an asset. We break down why the standard consultant career arc — from analyst to partner — systematically destroys institutional memory. Using data from McKinsey and BCG on retention rates, we explore how the up-or-out model creates a permanent leak in client capability. The result is a cycle where every new engagement starts from zero, inflating costs and delaying impact. This episode examines the structural flaw in professional services that makes true expertise impossible to scale. #ConsultingFirms #KnowledgeManagement #McKinsey #BCG #ProfessionalServices #UpOrOutModel #TalentRetention #InstitutionalMemory #BusinessStrategy #CorporateTraining #ClientDelivery #ProjectManagement #ConsultingCareers #LearningAndDevelopment #OrganizationalBehavior #FexingoBusiness #BusinessPodcast #ServiceEconomy Keep every episode free: buymeacoffee.com/fexingo
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    12 min
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