If you’re a GP or Practice Owner who’s ambitious but exhausted, this episode is just what you need.

Dr Lucy Randall shares how she went from UK GP partner to co-owning three Australian clinics without sacrificing her family, her sanity, or her standards. You’ll hear the practical moves that matter: buying existing sites (not shiny fit-outs), standing up a minimum viable clinic quickly, and reinvesting profits with discipline.

We unpack the real levers for scaling plus Lucy’s refreshingly honest recruitment playbook that actually works in a tight market. We also go deep on leading through Medicare and policy changes with transparency and collaboration so your doctors feel supported (and stay).

Finally, Lucy talks candidly about building with a life partner, creating boundaries that protect home life, and ditching the guilt by outsourcing low-value tasks so you can be present with your kids and present for your team.

If you want a bigger clinic and a better life, this is your next right step.

In this episode of the Scale My Clinic Podcast, you’ll learn:

1. 04:14 - Launch fast, refine later
2. 10:35 - Lead across multiple sites without burning out
3. 15:29 - A recruitment engine that actually works
4. 21:56 - Navigating Medicare & policy change with confidence
5. 31:31 - Buying back your time so you stay effective at work and at home

Missed the previous Episode?

Listen to Episode 88 here: Scaling in an MMM5 Town: The Real Story Behind Growing From 2.3 to 8.5 FTE GPs

🎯 Book your free Practice Growth Call here: https://smc.expert/Personalised-Practice-Audit-PC

How do you scale a clinic without burning out or breaking what made it special?

In this episode, Dr Todd Cameron sits down with rural GP owner Dr Ben Nally for a deeply honest, practical conversation about what it really takes to scale a General Practice, especially when you’re doing it in a small, regional community with limited workforce, tight margins, and very public accountability.

You’ll enjoy a grounded walkthrough of what happens when a clinic starts in the red, runs on goodwill instead of systems, and slowly — deliberately — transforms into a thriving, sustainable business that serves both patients and the people running it.

Ben shares the uncomfortable early lessons, the small strategic wins that created momentum, and the leadership mindset shifts that allowed the clinic to grow from 2–3 FTE GPs to a team of 14+, without burning out the owners or losing the soul of the practice.

This conversation speaks directly to owners who feel the weight of responsibility — to patients, staff, and community — but don’t want to sacrifice their health, family, or sanity to keep the doors open. It reinforces a core truth: sustainable growth doesn’t come from doing more yourself; it comes from better systems, better people, and clearer leadership.

Stop reacting, start leading intentionally, and build a practice that actually supports your life, not consumes it.

In this episode of the Scale My Clinic Podcast, you’ll learn:

1. 00:57 - The realities of running a practice in a rural community
2. 03:30 - GP Ownership as community leadership, not just business
3. 10:31 - Buying into a legacy practice (and knowing what to change and what not to break)
4. 13:16 - Mechanics of turning a struggling clinic around and how small wins create momentum
5. 16:44 - How intentional investment in people, leadership, and the physical clinic environment unlocks growth from 2.3 FTE GPs to 8.5+ FTE

ABOUT BEN NALLY

Dr Ben Nally, JCCA, MBBS, FRACGP is a Practice Owner, General Practitioner, Post Graduate Diploma in Anaesthetics

WHERE TO FIND BEN NALLY

Website: https://cgpmansfield.com.au/doctors-and-staff/#ben

Website: https://cgpmansfield.com.au/

Missed the previous Episode?

Listen to Episode 87 here: Scaling Clinics Without Losing Lifestyle: How Mary & Sean Did It

🎯 Book your free Practice Growth Call here: https://smc.expert/Personalised-Practice-Audit-PC

What does sustainable growth really look like when you’re building a clinic outside a major metro area with limited workforce supply, rising pressure, and no margin for error?

In this episode, Todd sits down with Dr Mary Wyatt and Dr Sean Stevens, owners of two thriving practices in WA, to unpack the unfiltered reality of scaling from a single Greenfield clinic to two high-performing sites, including a respiratory clinic during COVID and rapid expansion to 8.5 FTE GPs. They share what worked, what didn’t, and what most Clinic Owners underestimate when they try to grow.

From recruitment bottlenecks and ownership alignment, to why culture beats strategy when things get hard, this conversation is packed with lessons for GP owners who feel stuck at a ceiling or are scared of breaking what they’ve already built.

If you’re running a clinic in an MMM town, juggling leadership with clinical work, or wondering whether you’re actually set up to scale, this episode will give you clarity, confidence, and a blueprint grounded in real-world experience.

In this episode of the Scale My Clinic Podcast, you’ll learn:

1. 01:03 - The shift from GP to business owner (and why most owners underestimate it)
2. 06:42 - How decisive leadership and strong systems accelerate growth under pressure
3. 15:40 - The ownership structure that protect the business from internal friction and create stability for managers and staff
4. 25:47 - The biggest mistake owners make when opening a second clinic
5. 30:39 - How disciplined decision-making protects you from bad expansion deals

Missed the previous Episode?

Listen to Episode 86 here: From Transactional to Transformational: The GP Standard That No App, Pharmacy or Walk-In Clinic Can Replace

ABOUT SEAN STEVENS

Dr Sean Stevens has been a GP for over 25 years, with 20 of them as a practice owner. Sean’s previous practice was awarded Australian General Practice of the Year, and Sean has been felicitated with the Australian GP Supervisor of the Year award. A highly respected Cockburn GP, Sean is also known for mentoring over 30 doctors on their path to becoming specialist GPs.

He is also the immediate past Chair of the WA Faculty of the Royal Australian College of General Practitioners, the peak body representing 4,000 GPs in WA and 40,000 nationally. Sean has previously served as Deputy Chair of the WA Faculty for four years and as Chair of the RACGP Education Committee for six years.

When not at work, Sean loves socialising, spending time with his young family, and travelling.

“I love the focus on quality, patient care, fun, and innovation.”

WHERE TO FIND SEAN STEVENS

Website: grove-medical.com.au

Website: iinet.net.au

ABOUT MARY WYATT

Dr Mary Wyatt, a Cockburn GP, completed her medical degree (MBBS) at the University of Wollongong, NSW, in 2010. Following this, she moved to Perth, where she completed her GP specialist training in 2016. Mary enjoys the many aspects of General Practice, including managing chronic disease and mental...