Safety as a Culture with Joe Gilliland
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In "Safety as a Culture with Joe Gilliland," Patrick R. Coyle and Joe Gilliland discuss safety, patient care and the choices organizations make every day. Joe shares how a fatal workplace incident early in his career reinforced his commitment to preventing harm. He explains why safety depends on more than written procedures or low incident rates.
In this episode
- How a workplace tragedy shaped Joe's approach to safety and investigation
- Why safety should be foundational, not a priority that competes with other goals
- How listening to employees can reveal risks that might otherwise be missed
- What incident-rate metrics can and cannot tell us about risk
- Why patient-first thinking and worker safety belong in the same conversation
- Joe's perspective on volunteerism and giving back to the community
Joe's views are his own and are not presented on behalf of his employer or any other organization.
Explore the frameworks behind Patients + Profitability™: The 10 Exits of Therapy™ at patrickrcoyle.com and The 5 Layers of GTN™ at nextgengtn.com.
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