In this episode of Multifamily Tech Talk, Dom Beveridge and Jonathan Buckelew are joined by Minna Song, CEO and Sarab Bhasin, Senior Data Engineer with EliseAI to discuss the company’s evolution, the architecture behind its technology and the launch of Apollo, the new prompt-based property management interface.The panel explores:

• From leasing to the resident journey: EliseAI’s development from lead response into delinquency, resident communication and other property management workflows.
• One agent rather than many products: AI can work across functions that traditional software treats as separate categories, creating a more continuous experience.
• Apollo: EliseAI’s new embedded agent lets users request actions, retrieve insights and create reports through a single natural-language interface.
• Proactive intelligence: As AI gains access to more operating context, it can surface problems and opportunities without waiting for users to ask the right question.
• A different view of tech consolidation: The objective is not simply to reduce the number of vendors, but to reconsider which tasks people need to perform at all.
• Purpose-built AI and general LLMs: The panel contrasts frontier models with systems that contain property-specific context, operating rules and the ability to take action.

To get access to the latest 20for20 articles, papers and news about forthcoming events, subscribe to our blog at 20for20.com.

Jonathan Buckelew (Co-Host) is the co-founder of the CRE AI Studio, a resource for real estate owners and operators adopting AI. Learn more at: creaistudio.com.

Connect with Dom Beveridge (Principal, 20for20) via LinkedIn, or email to dom@20for20.com.

Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.