Rocket IT Business Podcast | Steven Tomlinson & Dave Hollister | Accountability at Every Level | Ep. 26

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Rocket IT Business Podcast | Steven Tomlinson & Dave Hollister | Accountability at Every Level | Ep. 26

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https://youtu.be/Ni5hPhAkMOo As organizations have scrambled to adapt to health guidelines for commercial workspaces, Steven Tomlinson and Dave Hollister of Level Seven Facilities Services have served on the front lines of the pandemic. In episode 26 of the Rocket IT Business Podcast, audiences hear how Dave and Steven have built their business to embrace challenges and opportunities as they appear. In this episode, you’ll hear more about: The vision behind Level Seven Facilities ServicesThe difference between working in an organization and building itWhat to expect when transitioning to a leadership positionHow to effectively divide responsibilitiesA new type of management frameworkSteps to develop an office culture of safety and responsibilityIncorporating community involvement as a key component of success Contact Information Level Seven Facilities Services | www.l7fs.com Resources Mentioned Level Seven Facilities Services Philosophize This! podcast IFMA (International Facility Management Association) BOMA (Building Owners and Managers Association) Vistage Fall of Giants by Ken Follett Tim Ferriss Podcast Host: Matt Hyatt Guest: Steven Tomlinson Guest: Dave Hollister Show Transcript Matt Hyatt: (00:00)Hello everyone, and welcome to episode 26 of the Rocket IT Business Podcast. I’m your host, Matt Hyatt, and today we have the pleasure of speaking with Steven Tomlinson and Dave Hollister, co-owners of Level Seven Facility Services. These guys have been on the front lines of the pandemic as organizations everywhere have scrambled to adapt to rapidly changing guidelines and safety measures for commercial and industrial workspaces. Today, we’ll learn how Dave and Steven have built their business to embrace challenges and opportunities as they appear. So let’s get started. Music: (00:37)[inaudible] Matt Hyatt: (00:38)All right, guys. Well, let’s just get started. So tell me a little bit about your background. How did you get started? How did you meet? Steven, why don’t you start us off? Steven Tomlinson: (00:45)Okay. Well, we met originally in a fantasy football league. Yeah, probably I don’t know, 15 years ago. Dave Hollister: (00:54)At least yeah. (00:54)And then we were just kind of friends from a distance. We didn’t see each other that often for a long time. And I guess we’d see each other at the fantasy football league draft every year and I’d be like, Hey Dave, how’s it going? And that would be about it. We just really didn’t know each other that well. Dave was in the landscaping industry for a number of years and I can let him dive into that. Matt Hyatt: (01:19)Wow. Dave likes hard work. I can already tell Dave Hollister: (01:23)I do. I don’t know why I like it honestly. I like relying on labor. Matt Hyatt: (01:27)Okay we’re going to get into that. Steven Tomlinson: (01:29)And so I’d gotten into the cleaning business, gosh, probably 12, 13 years ago in Savannah. I had a business down there and moved up here to get married in 2012 and sold the Savannah operation and started over with the same business model from scratch. That was when Level Seven was started. Dave reached out to me in 2015, 16, early 2016 and he was at a career crossroads and was interested in looking around and I would probably let him tell it from his side of the story, but I’d always been impressed with him and was anxious to sit down. Matt Hyatt: (02:17)He was really good at fantasy football? Steven Tomlinson: (02:19)He is really good at fantasy football. That’s a whole different story, but yeah, no, he’s embarrassingly good. He’s actually been recently kicked out of my league because he’s too good. There’s a great story there, but yeah, it’s a mob rule. They’re like this guy can’t play. So when he expressed interest in talking to us about finding a role with us, I was like, yeah, no, Dave’s a great guy. Let’s sit down and hear what he’s got to say. So we met for lunch at Baldino’s on Buford Highway, and then by the end of that conversation, I was like, this guy gets it. He totally sees the same sort of business philosophy that we have, and we need to find a role for him somehow. Matt Hyatt: (03:01)Okay. All right. Well, was that role clear from the outset? Okay, Dave, you’re in a groove. This is what hat you’re gonna wear, and this is what I’m going to do, or was it less clear than that? Dave Hollister: (03:14)Well, so, when I was looking, I was in the landscape industry for about 25 years. And I mean, that goes back to me being 16 years old, pushing a lawnmower. I was working with my buddy from high school and when I was looking at opportunities, I was looking at for whatever reason, wanting to get into sales, which I now realize is a big mistake. I’m not a sales guy, but, I went with the company. We bought a very small company and were able to build it up to about $2 million. So at the time where I was meeting with Steven, Level Seven was a small ...

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