Restaurant Rockstars Podcast copertina

Restaurant Rockstars Podcast

Restaurant Rockstars Podcast

Di: Roger Beaudoin
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Tips, tools & resources to help restaurant owners and managers Rock Their Restaurant! Engaging conversations with industry leaders and fellow restaurateurs.All rights reserved Economia
Episodi
  • 507 Stop Restaurant Staff Turnover: Hire Better, Lead Better | Dana DeVito

    507 Stop Restaurant Staff Turnover: Hire Better, Lead Better | Dana DeVito
    Oct 11 2026
    Constantly hiring, covering shifts, and losing good employees? In Episode 507, Roger talks with Dana DeVito, Co-Founder & COO of Elite Performance Associates and author of Now Hiring: Recruit Right, Grow Your Culture, Build Teams That Stay. Dana has hired and managed more than 6,000 people and faced 300% employee turnover in his own businesses. He shares how he changed his approach to hiring and leadership, with practical lessons from operating restaurants and coffee shops. In this conversation: • Hiring for drive, mindfulness, humility, and role-specific traits. • Interview questions that reveal character and relationship skills. • Preparing managers to coach and hold people accountable. • Five questions for employee-led one-on-one meetings. • Welcoming new hires and supporting them through learning mistakes. • Giving employees opportunities to contribute ideas. • Protecting your team when staffing falls short. Listen for practical ways to strengthen your restaurant’s culture and build a team you can count on. Connect with Dana: https://www.linkedin.com/in/dana-devito/ https://www.instagram.com/dana_devito/ FREE RESOURCES FOR RESTAURANT OWNERS Get your FREE Prime Cost Score on our home page, join the FREE 5 Day Menu Margin Makeover, or request a FREE 30-minute Profit Strategy Call with Roger. Visit our website to access these resources and request your call: https://www.restaurantrockstars.com CONNECT WITH RESTAURANT ROCKSTARS Instagram: @restaurantrockstars https://www.instagram.com/restaurantrockstars/ Facebook: @restaurantrockstars https://www.facebook.com/restaurantrockstars/ YouTube: @RestaurantRockstars https://www.youtube.com/@RestaurantRockstars LinkedIn: Restaurant Rockstars https://www.linkedin.com/company/restaurant-rockstars/ X: @RestaurantRock1 https://x.com/RestaurantRock1 TikTok: @restaurantrockstars https://www.tiktok.com/@restaurantrockstars THANK YOU TO OUR SPONSORS Yelp Host In a busy restaurant, missed calls mean missed sales opportunities. Yelp Host is an AI phone answering service that handles reservations, waitlists, and takeout orders 24/7. Yelp Host speaks 17 languages, handles multiple simultaneous calls, answers questions, books tables, and sends everything right to your kitchen. http://business.yelp.com/rockstars Smithfield Culinary Smithfield knows that to meat lovers, a great serving of their favorite cut is so much more than just food. It’s an experience. That’s why they’re committed to offering your restaurant the perfect protein for every dish at every daypart. When you partner with Smithfield, you will serve what you love, and your hungry, carnivorous patrons will love what you serve. For more information or to order products, visit: http://smithfieldculinary.com/smithfield Forward Financing Restaurants always need capital when they need it! The problem is you don’t have time to wait. You need the cash now! Forward Financing has funded more than $5.4 billion to over 100,000 small businesses, including 10,000 restaurants just like yours. Forward funds anywhere from $5,000 to $500,000, often with same-day funding. Learn more: https://go.forwardfinancing.com/restaurants?utm_campaign=53259160-Restaurant%20Rockstars&utm_source=Podcast&utm_medium=Audio
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    42 min
  • 508 . Restaurant SOPs That Stop Profit Leaks | Roger Beaudoin

    508 . Restaurant SOPs That Stop Profit Leaks | Roger Beaudoin
    Oct 18 2026
    Your restaurant is busy. Your team is working hard. So why isn’t your bank account growing? In Episode 508 of the Restaurant Rockstars Podcast, Roger shares practical standard operating procedures that help restaurant owners uncover profit leaks, control costs, and keep more of what they earn. Drawing on 23 years of restaurant ownership, Roger breaks down: • Inventory routines that reveal what you’re actually using • Labor tracking and scheduling that follow the flow of business • Menu costing that uncovers gaps in contribution dollars • Portion standards that protect consistency and margins • Promotions that give guests a reason to visit on slower nights • Additional revenue opportunities, including merchandise and mug clubs • Staff training that turns order takers into knowledgeable Sales Stars You’ll hear real examples from Roger’s restaurants, including how a few extra pizza toppings revealed a costly inconsistency and how a slow Tuesday became one of the strongest nights of the week. Clear procedures. Consistent follow-through. A stronger restaurant business. The Profitable Restaurant Operator Academy Explore restaurant training, templates, and operating tools: https://www.restaurantrockstars.com/joinacademy Free Prime Cost Score Card Find this free resource and more: https://www.restaurantrockstars.com Forward Financing Restaurants always need Capital when THEY need it! Problem is you don’t have time to wait, you need the cash now! Forward Financing has funded more than $5.4 billion to over 100,000 small businesses, and 10,000 restaurants just like yours. Forward funds anywhere from $5,000 to $500,000, often with same-day FUNDING. Head to https://go.forwardfinancing.com/restaurants?utm_campaign=53259160-Restaurant%20Rockstars&utm_source=Podcast&utm_medium=Audio Smithfield Culinary Smithfield knows that to meat lovers, a great serving of their favorite cut is so much more than just food. It’s an experience. That’s why they’re committed to offering your restaurant the perfect protein for every dish at every daypart. When you partner with Smithfield, you will serve what you love…and your hungry, carnivorous patrons will love what you serve. For more information or to order products, visit http://smithfieldculinary.com/smithfield Yelp Host In a busy restaurant missed calls mean missed sales opportunities. Yelp Host is an AI phone answering service that handles reservations, waitlists, and takeout orders 24/7. Yelp Host Speaks 17 languages, handles multiple simultaneous calls, answers questions, books tables and sends everything right to your kitchen. GO TO business.yelp.com/rockstars
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    41 min
  • 506. Why Your Restaurant Is Busy but Not Profitable | Ami Alexander

    506. Why Your Restaurant Is Busy but Not Profitable | Ami Alexander
    Oct 4 2026
    Your restaurant is busy, but where’s the profit? In Episode 506 of the Restaurant Rockstars Podcast, Roger Beaudoin welcomes Ami Alexander of Barrel Aged Management to discuss restaurant profitability, rising labor costs, employee retention, menu pricing, and genuine hospitality. Drawing on her restaurant and hotel operating experience, Ami shares how thoughtful staffing, structured training, and ongoing employee development can help operators build stronger teams while maintaining service standards. You’ll hear: • How to align labor costs with guest volume and service expectations • Why hiring for attitude requires a commitment to training • How independent restaurants can give great employees reasons to stay • Why menu costing and product mix should guide pricing decisions • How cross-training and a welcoming arrival improve the guest experience • How to keep your restaurant concept relevant • Where AI could reduce administrative work and create more time for hospitality A full dining room doesn’t automatically mean a healthy bottom line. Listen for practical perspectives on protecting restaurant margins while delivering the quality and service guests expect. How is your restaurant doing? Get the FREE Prime Cost Score Card to calculate your prime cost and see how your restaurant measures up: https://www.restaurantrockstars.com Explore the Profitable Restaurant Operator Academy: https://www.restaurantrockstars.com/joinacademy Sponsors: Forward Financing Restaurants always need Capital when THEY need it! Problem is you don’t have time to wait, you need the cash now! Forward Financing has funded more than $5.4 billion to over 100,000 small businesses, and 10,000 restaurants just like yours. Forward funds anywhere from $5,000 to $500,000, often with same-day FUNDING. Head to https://go.forwardfinancing.com/restaurants?utm_campaign=53259160-Restaurant%20Rockstars&utm_source=Podcast&utm_medium=Audio Yelp Host In a busy restaurant missed calls mean missed sales opportunities. Yelp Host is an AI phone answering service that handles reservations, waitlists, and takeout orders 24/7. Yelp Host Speaks 17 languages, handles multiple simultaneous calls, answers questions, books tables and sends everything right to your kitchen. GO TO business.yelp.com/rockstars Smithfield Culinary Smithfield knows that to meat lovers, a great serving of their favorite cut is so much more than just food. It’s an experience. That’s why they’re committed to offering your restaurant the perfect protein for every dish at every daypart. When you partner with Smithfield, you will serve what you love…and your hungry, carnivorous patrons will love what you serve. For more information or to order products, visit http://smithfieldculinary.com/smithfield
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    40 min
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