In this episode, we sit down with Krishna Yadlapalli, CEO and Founder of Booghe Toys, to explore how a modern retail brand is using experience, community and innovation to reshape the way families shop and play.

Krishna shares how Booghe evolved from an ecommerce store into a highly interactive physical destination featuring play zones, hands-on product discovery and VR gaming. He also discusses what this shift taught him about customer behaviour, the importance of being unique and why balancing digital convenience with in-person engagement is becoming essential for today’s retailers.

We also cover:

🎮 Why experiential retail is transforming family shopping

🧠 What you learn about customers in-store that online data cannot show

🌆 Why Krishna remains confident in the long-term potential of the high street

👥 How leadership and team development support sustainable expansion

Whether you’re a retailer, founder or someone curious about where modern consumer experiences are heading, this conversation is packed with practical insight and forward-thinking ideas.

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