Welcome to another episode of Redesigning Healthcare Unfiltered. I’m RaeAnn Grossman, CEO of HLTHWORKS, and today I’m joined by Brian Singer, a seasoned Chief Technology Officer with experience spanning health plans, providers, vendors, and healthcare-adjacent services. In this episode, we dive deep into a pressing topic shaking up the industry: the messy tidal wave of artificial intelligence in healthcare.

Together, we explore the mounting challenges of integrating AI, from regulatory complexity and technology pitfalls to cultural shifts and accountability in day-to-day operations. We tackle the practical realities of ensuring data quality, establishing disciplined processes, and building effective governance amidst relentless regulatory changes at federal, state, and organizational levels.

You’ll hear candid insights about the dangers of shadow AI, the importance of cross-team collaboration, and how organizations must transform their culture to survive and thrive in the face of unstoppable technological waves. Whether you’re a C-suite leader, operator, or simply navigating the evolving healthcare landscape, this episode will arm you with the perspective and strategies needed to redesign healthcare with rigor, transparency, and resilience.

00:00 Discussing AI Responsibility and Challenges

06:11 Risks of AI and automation

09:36 Improving medical data automation

11:15 Optimizing backend efficiency in healthcare

15:31 Challenges with data standardization

18:52 Updating legacy systems and data governance

22:24 Addressing organizational culture change

26:25 Challenges in healthcare AI implementation

31:19 Balancing compliance in AI development

34:37 Evaluating company security and AI use

40:25 Warning about fraud and penalties

42:10 Combining business and technology

HLTHworks' Website - hlthworks.com

RaeAnn's Linkedin - linkedin.com/in/raeann-grossman-299756a

Podcast's Website - redesigning-healthcare.com

Podcast Media Partner - tophealth.care

Welcome back to Redesigning Healthcare. Unfiltered. In this episode, host RaeAnn Grossman, CEO of HealthWorks, is joined by seasoned Chief Compliance Officer and consultant Marie to dive into the burning topics surrounding compliance in today’s rapidly evolving healthcare environment. As new regulations, audits, and AI-driven innovations transform the industry faster than ever, healthcare organizations face mounting risks and uncharted territory. Together, RaeAnn Grossman and Amelia Marie Biehler confront the uncomfortable truths compliance officers are grappling with, from invisible risks and gaps in oversight to the critical need for discipline and cross-functional governance. Get ready for a candid, unfiltered conversation about where healthcare compliance is headed and what it will take to stay ahead of the fire.

Timestamps:

00:00 Introduction to Compliance in Healthcare

06:23 Discussing AI governance gaps

08:11 AI accountability and inventory gaps

14:11 Evolving role of compliance officers

15:18 Adapting compliance to technical expertise

21:32 Implementing regulatory and AI systems

25:15 AI and compliance discussion

26:13 Preview of AI in Healthcare

HLTHworks' Website - hlthworks.com

RaeAnn's Linkedin - linkedin.com/in/raeann-grossman-299756a

Podcast's Website - redesigning-healthcare.com

Podcast Media Partner - tophealth.care

Welcome back to Redesigning Healthcare. Unfiltered. In today’s episode, host RaeAnn, a seasoned healthcare leader with over 25 years of experience and six successful builds under her belt. This isn’t a highlight reel, RaeAnn offers a raw look into the moments that defined her career, the tough decisions she made, and the lessons learned from both her wins and her missteps.

She dives into the real execution challenges facing healthcare today, exploring why the industry’s biggest obstacles aren’t about knowledge, but about putting ideas into action. You’ll hear candid stories of navigating conflict, driving innovation without roadmaps, restructuring culture, and aligning people around a shared, outcome-driven vision.

Whether you’re a health plan executive, an investor, a clinician, or someone passionate about healthcare transformation, this episode explores the principles, practical experience, and grit it takes to push healthcare forward. Stay tuned as RaeAnn shares the hard-earned wisdom that keeps her motivated to tackle the industry’s toughest problems and help shape the future of care.

Timestamps:

00:00 Conflict and Decision-Making in Expansion

04:31 Navigating workplace dynamics as a woman

07:00 Building a company with no roadmap

11:30 Streamlining health system payments

14:44 Aligning Vision, Trust, and Tech

19:20 Building trust through kindness in healthcare

23:12 Aligning roles in healthcare system

25:55 Discussing Community and Innovation in Healthcare

27:40 Connecting with RaeAnn and upcoming episodes

HLTHworks' Website - hlthworks.com

RaeAnn's Linkedin - linkedin.com/in/raeann-grossman-299756a

Podcast's Website - redesigning-healthcare.com

Podcast Media Partner - tophealth.care