In this episode, we talk to Henrik Fabrin, CEO and Co-founder of Certainly.io. Certainly is a Conversational AI platform made for eCommerce and customer service. The topic of this episode is Conversational Commerce, and Henrik explains what it is and how it does work.

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In this episode we talk to Malena Kirs, Marketing Manager at Voyado.

The topic of this episode is shopping behaviour, especially now during the pandemic. How do we shop today, compared to before the pandemic struck? And how does the future look like?

Malena talks about different adjustments during the pandemic and how different target groups have increased their online shopping.

We also talk about the importance of continuing to work sustainably and how important it is for customers to know how you as a company work towards a more sustainable environment.

In this episode, we talk to Kajsa Knapp, Co-Founder, and Owner at Coolstuff.

Kajsa tells about Coolstuffs journey, from the start of the small company, where the first product was a banana guard, to the big eCommerce site that Coolstuff is today.

We go behind the scenes and talk about marketing, product inspiration, and Christmas shopping. Among other things.

We talk about future plans, ambitions, and the importance of doing what is fun and that you are passionate about.

Don’t forget to follow our LinkedIn page to stay up to date with podcast-related matters. If you would like to participate in discussions, or recommend topics or guests, join our Facebook group.