Why do so many sales teams stumble despite talented hires?

In this episode, Peter Wheeler, serial entrepreneur and expert in scaling revenue velocity for early-stage organisations, explores the decline of apprenticeship in modern sales and the impact it has on team performance and long-term growth.

We examine why the traditional player-manager model often fails, how role siloing prevents junior staff from learning the ropes, and why leadership needs to move beyond administrative tasks to actively coach and support teams in the field.

Peter highlights the systemic dysfunctions caused by shareholder primacy and short-term thinking, including the hidden costs of high sales turnover, conflicting departmental metrics, and the erosion of trust and integrity in organisations. He explains why senior executives, not just salespeople, must engage with customers to understand real-world challenges and make informed strategic decisions.

We also discuss practical solutions to restore apprenticeship and learning in sales, including aligning teams around customer outcomes, leveraging AI as a personal coaching tool, and fostering a culture of trust, integrity, and long-term thinking.

Listeners will gain insights into how to build high-performing teams, reduce churn, and develop sustainable business growth, even in times of uncertainty or economic turmoil.

Whether you’re a founder, sales leader, or executive looking to improve team performance, this episode offers actionable advice, fresh perspectives, and strategies to thrive in a sales environment that too often sacrifices learning for short-term results.

Key Takeaways:

• The hidden costs of high sales turnover and short-termism

• How role siloing and player-manager models stunt growth and learning

• Why senior leaders must be actively engaged with customers

• Strategies for aligning departments and prioritising customer outcomes

• Leveraging AI for coaching, personal effectiveness, and customer-centric entrepreneurship

• Thriving through market uncertainty by focusing on what you can control

Contact Peter on LinkedIn https://www.linkedin.com/in/peterledgrowth/

Contact Marcus https://www.linkedin.com/in/marcuscauchi/

or email team@principledselling.com