PODCAST: Disruptions in the News—Do Disruptions at Work Lead to Conflict at Work?

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PODCAST: Disruptions in the News—Do Disruptions at Work Lead to Conflict at Work?

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Recent massive flight disruptions at one of the largest US airlines, Southwest, got me thinking about the relationships between disruption at work and conflict at work—which was the subject of an interview (and transcript) here in December. Does disruption produce conflict? Does conflict produce disruption? The answers to those two questions are not the same. There’s something to be learned from each.We tackle the first question, and gain six takeaways, in this Nature and Science of Work podcast*. *. *Here’s one takeaway: Every system has specific protections against and vulnerabilities to disruptions. Knowing this, you can identify and reduce the vulnerabilities and disruptions--but not eliminate them. You can prioritize reducing disruptions that lead to conflict. In the heat of the moment, keep your eye solely on what's making the disruption worse.How to prevent disruption at work from developing into conflict? What can you do in the heat of the moment?Here’s another takeaway: Use some of the helpful practices provided by Tom Sebok in his interview (and transcript), especially including:* Remember: Conflict is a part of work, and life, but it’s not inevitably destructive.* Listen: In the heat of the moment, listen. Listen respectfully. In the heat of the moment, you’re far more likely to want to talk, or shout, so listening respectfully will gain you a double bonus.* Think: What can I do to increase the likelihood that others in the midst of this disruption will cooperate with me? What will decrease the likelihood that others will cooperate with me? That thinking runs contrary to what any of us do in the heat of the moment—so it’s especially effective.Disruption doesn’t always lead to conflict. The practices and takeaways can help you when you see disruption in your workplace or another one.The next question is: Does conflict lead to disruption? And what can you do? That’s next time.Until then, keep seeing nature in work and work in nature.*. *. *Read All the Newsletters!If you liked this interview, you’ll want to read The Nature and Science of Work newsletters. Each edition brings unique, refreshing, useful perspectives, on the world of your daily work and on the worlds of work around us in nature. Unique—you’ll find these perspectives nowhere else.Listen to All the Podcasts—on Apple Podcasts!You can listen to, follow, and share every The Nature and Science of Work podcast—in The Nature and Science of Work archive; on the Substack app; and on Apple Podcasts and your other favorite podcast providers!And now on Amazon Music Podcasts!* Listen on Apple Podcasts* Listen on Google Podcasts* Listen on Amazon Music Podcasts* Listen on Spotify* Listen on Stitcher* Listen on Pocket CastsSubscribe to The Nature and Science of Work: Read and Listen to All the Newsletters, All the Podcasts, and the Entire Archive!!Subscribe now to The Nature and Science of Work to receive all Explore and Integrate features and podcasts, by email or with the Substack app, and receive complete access to the extensive and growing Nature and Science of Work archive.Talk to Us!Reach us by replying to any Nature and Science of Work emailing or at natureandscienceofwork@substack.com.Get the App Get full access to The Nature and Science of Work at natureandscienceofwork.substack.com/subscribe

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