Today Rex shares how a Calm Business insight enabling his client to overcome market shock created £30,000 per month more profit for a £3 million turnover infrastructure services business.

The former nationalised, government owned business, had just been privatised and now instead of managing budgets and organising logistics between departments, was running as an independent business, as were their customers. Serving a customer they knew well that they had been working successfully with for many years, they now found themselves in a new commercial dynamic – selling, delivering and being paid for services.

Visible problems included:

• Market shock,
• Dramatically reduced bookings, and
• Falling profitability.

Using the principles of Business Calm™, Rex found an insight that the new businesses were looking to save money and were afraid of spending money.

So, working with his client, Rex organised a meeting with the two companies. He set the scene for them, starting from the place that they were used to successfully working together, that the customer wanted our services, and that we wanted to continue to serve them to a high standard.

A warm friendly agreement was reached.

Next month the business delivered close to capacity and made an additional £30,000 profit.

Market shock overcome.

Business Calm™ achieved.

Get Your Business Calm™ Clarity

Book your free no obligation Business Calm™ Clarity call with Rex at www.businesscalm.co.uk/contact or rex@rexmackrill.com

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