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Origami

Origami

Di: PodCatt - Università Cattolica
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When we think of digital labour platforms, we usually picture drivers and couriers. But what happens when the workers are domestic cleaners and caregivers?

This podcast presents the findings of ORIGAMI – Home Care Digital Platforms and Industrial Relations, a project that mapped digital platforms in the home care sector across six European countries, analysing their organisation and working conditions.Copyright PodCatt - Università Cattolica
  • Platforms, Home Care, and the Limits of Formalisation: Evidence from the Netherlands
    Dec 15 2025
    In this episode of The Origami Podcast, Wike Been (University of Groningen) discusses the role of digital platforms in the Dutch home care and household services sector. The conversation explores how the lack of formal sector recognition, widespread undeclared work, and fragmented regulation shape platform business models and labour conditions. Drawing on the Helpling court case, the episode highlights how platforms respond to legal pressure by shifting between employer-like roles and pure matchmaking models. While platforms are often presented as a solution to informality, the episode shows why their potential to improve working conditions and support regulation remains largely unrealised in practice.
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    12 min
  • Platform Work Meets Care Regimes: Lessons from the French Debate
    Dec 10 2025
    How do national care regimes influence the way digital platforms enter, organise and transform the home care sector? In this episode, Clémence Ledoux and Nicole Teke (University of Nantes) unpack the role of institutional frameworks in shaping platform business models across Europe. Drawing on comparative evidence from the ORIGAMI project, they show how differences in funding schemes, regulatory instruments and market boundaries lead platforms to adopt distinct organisational strategies. Focusing on the French case, the episode explores how digital platforms navigate a highly regulated care sector, the models they use to operate within or around existing rules, and the ongoing policy debates on platform work in France—from authorisation procedures to algorithmic management and tax incentives. A conversation that sheds light on why platform-mediated care develops so unevenly across countries, and how governance shapes innovation on the ground.
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    17 min
  • EU Policy Brief: Regulating Platform-Mediated Care Work
    Dec 4 2025
    This episode features Slavina Spasova and Ilda Durri from the European Social Observatory discussing how EU policies are reshaping long-term care and platform-mediated home care work. They explore how platformisation amplifies existing challenges in the sector—unstable earnings, unpredictable schedules, limited representation and blurred responsibilities—and how the new Platform Work Directive addresses these issues through clearer employment status, algorithmic transparency, data rights and health and safety protections. The episode concludes with their policy recommendations for building a sustainable, people-centred care platform economy.
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    18 min
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