Your website is often your first impression — is it working for your business, or against it?

In this episode of the Business & Beyond Podcast presented by BBB Serving Western Virginia, President and CEO Julie Wheeler is joined by returning guest Jen Slightham, CEO of 434 Marketing in Lynchburg, for a timely conversation on optimizing your online presence.

From building a strong, recognizable brand to ensuring your website is functional, user-friendly, and effective, this episode dives into what businesses need to succeed in today’s digital landscape. Julie and Jen discuss common website pitfalls, the importance of keeping your site current and competitive, and how your online presence can directly impact credibility, visibility, and growth.

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Business & Beyond is a multimedia brand owned by Better Business Bureau Serving Western Virginia (“BBB Western Virginia”). This podcast is for general information and educational purposes only and should not be considered professional, legal, financial, or business advice. Always consult qualified professionals for guidance.

The views expressed by guests are their own and do not reflect those of their employers, partners, or BBB Western Virginia. Guest appearances do not imply endorsement, and the podcast is not responsible for statements made by guests. Experiences shared are personal and may not reflect typical results. Any external websites or resources mentioned are provided for convenience, and we are not responsible for their content.

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Small Business

Online Presence

Websites

Branding

Digital Footprint