On Taking Advice from Algorithms with Emir Efendić & Philippe van de Calseyde
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On Taking Advice from Algorithms with Emir Efendić & Philippe van de Calseyde
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In the land of artificial intelligence, there’s no shortage of systems seeking to help us make better decisions. From a list of products that “you might also like” to an analytics dashboard letting you know the best time to market to your ideal customer. AI-generated advice is everywhere.
But, what are the social consequences of taking algorithmic advice, such as a robo-advisor for investment choices or a robo-lawyer for legal help? What judgments do we make about people who listen to their advice over actual humans? Well, we know little about how people view others who take algorithm advice.
That sparked the curiosity of my guests, Emir Efendić and Philippe van de Calseyde. Their recent paper, “Taking Algorithmic vs Human Advice Reveals Different Goals to Others,” in the International Journal of Human-computer Interaction looks closely at this topic.
In this episode, I talk with them about what they learned about the social implications of taking advice from algorithms instead of humans. And if you, like most people, are guided by algorithms in your personal or professional life, I think you’ll find this conversation enlightening.
Music by Eggy Toast