In this episode of Minimise Debt, Maximise Cash with Top Service, hear the latest construction credit management update from Top Service CEO Emma Riley, the recently awarded Credit Professional of the Year 2025 at the British Credit Awards. Discover the key themes Top Service is hearing from credit teams, including:

• Slower customer responses on late payments.
• Stubbornly high insolvencies, especially within the construction industry.
• The continued reality that cash flow pressure is the number one vulnerability across the industry.

Learn how proactive members are still recovering a significant portion of their debt before insolvency hits through early action and smart use of credit information. The episode also highlights:

• Top Service's recent presence at Credit Fest events in Manchester, Birmingham, and London, with the final one in Bristol on November 19th.
• Insights gained from training sessions with Mark Ronson and Gareth Wilcox from Opus Business Advisory Group on the pre-pack process for creditors.
• The value of using an effective debt collection service to recover cash while maintaining valuable business relationships.

Top Service's simple message for businesses: Stay vigilant, use industry-specific credit data, ask the right questions before opening a credit account, and act early and confidently when it's time to collect. The podcast will be taking a break over the Christmas period, with the last 2025 episode on December 1st and returning on January 5th, 2026.

To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/

Music by Purple Planet

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