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Private banking and wealth management are under intense pressure: rising regulation, demanding next-gen clients and thinning margins are forcing institutions to rethink how they work. In this episode of Money Majlis, Suvo Sarkar sits with Banesh Prabhu, CEO of IntellectAI to explore how AI can move from pilot to production – turning fragmented data into real-time intelligence for advisers, operations and risk teams. They debate

what a truly AI-led wealth future looks like – from augmented relationship managers to agentic platforms that can orchestrate complex processes end to end.

Can AI can turn fragmented data across core systems, market feeds and unstructured documents into a “knowledge garden” that powers secure, domain-specific copilots for wealth teams? Instead of manually piecing together reports and call notes, can relationship managers walk into meetings with real-time, AI-curated insights on goals, risks, past interactions and next-best actions? That shift, if real, promises not only higher productivity, but more relevant and timely conversations in a business that remains deeply emotive and trust-based.

Suvo and Banesh unpack why the real battleground will be “trusted intelligence”, not raw intelligence. They discuss how audit trails, human-in-the-loop design and explicit governance layers around toxicity, bias and hallucination are becoming non-negotiable for regulators focused on suitability, consumer duty and fair outcomes. The future wealth winners, they argue, will be institutions that can industrialise AI use cases while still making it clear who is accountable when things go wrong.

For the GCC, Suvo and Banesh see a rare opening to build AI-native wealth hubs: less legacy, faster decision cycles, ambitious regulators and an influx of global wealth all create fertile ground for platform-led innovation. But they warn that success will depend on upgrading data maturity, cultivating new skills and resisting the temptation to bolt AI onto broken models instead of reimagining journeys around outcomes.

The episode also dives into leadership: building cross-cultural, cross-functional teams, moving from command-and-control to empowered “diamond-shaped” organisations, and why ruthless prioritisation, patience and people-first thinking are at the heart of any successful transformation.

If you want a realistic roadmap to AI-enabled, human-centric wealth management – grounded in what is working in large, regulated institutions today – this episode offers a concise, practitioner’s guide to the future. ​

Produced by : Poddster

Giving partner : Goodworld

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Money Majlis kicks off 2026 with my predictions for the 6 top trends in banking this year plus a candid, high-energy conversation with one of Europe’s original fintech pioneers: Kim Fournais, founder and CEO of Saxo Bank.

From starting with just a telephone, a fax machine and Euro 70,000 in capital in 1992, to building a global multi-asset trading and investment powerhouse serving nearly 1.5 million clients with over USD 140 billion in assets, Kim’s journey is a masterclass in vision, grit and disciplined innovation. In this episode, Kim explains how a young engineer in Copenhagen spotted the inefficiencies of voice-based trading and decided to put “the whole capital markets business on the internet” years before online trading was mainstream. He recalls sketching his first trading screen on paper, launching Saxo’s online platform in 1998, and convincing a sceptical industry that real-time, transparent pricing and digital execution would define the future of markets.

We talk about Saxo’s evolution from a niche Danish brokerage into a global facilitator of capital markets — a tech-first bank delivering multi-asset, multi-currency, multilingual platforms not only to direct clients, but also to more than a hundred financial institutions through a white-label “banking-as-a-service” model. Kim shares how partnerships, culture and an obsession with the “Saxo experience” have allowed the firm to stay agile even as it scaled, embedding technology into every team instead of isolating IT in a silo. He talks about using AI for years across the value chain, and why the real revolution is a new service model that combines human relationship managers with hyper-personalised, AI-driven insights and digital wealth solutions.

Kim reflects on responsible risk-taking, arguing that common sense, diversification and education must anchor a world where powerful tools are increasingly in everyone’s hands. He warns against the “get rich fast” culture around trading and crypto, stressing that true financial democracy requires informed investors, robust guardrails and long-term, win–win relationships between platforms and clients.

Finally, Kim explains “honest capitalism” through his self-sustaining Danish island, powered by wind, solar, batteries and regenerative farming, which he sees as a microcosm of how capital can create beauty, biodiversity and independence rather than excess. He shares what true wealth means to him – meaningful relationships, health, and purposeful work – and how martial arts, flying turboprops and modern art all shape his mindset as a leader.

Produced by : Poddster

Giving partner : Goodworld

Sponsors : Aquanow, Emirates NBD, Intellect Design Arena, e& Etisalat and Network International

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In this episode of Money Majlis, host Suvo Sarkar sits down with former colleague Dr. Tariq bin Hendi, Vice Chairman and CEO of Astra Tech, to unpack how Botim is transforming from a simple VoIP calling app into an AI-native fintech powerhouse for the UAE and beyond. It is a conversation that weaves together policy, technology, inclusion, and leadership—anchored in one of the region’s most ambitious experiments in embedded finance.

Tariq begins by tracing his unconventional journey across investment banking, wealth management, government service and now consumer technology, and explains why the financial needs of a blue collar worker are fundamentally the same as those of a millionaire. That perspective underpins Astra Tech’s big bet on Botim: rebuilding the platform from the ground up as an AI-native ecosystem that combines communication, payments, lending, remittances and investments into a single everyday app. With over 100 million users globally and more than 3.5 million wallet customers in the UAE alone, Botim now sits at the crossroads of digital life and digital money in the region.

Suvo and Tariq dig into what it really took to re-architect Botim from a scattered set of brands to a unified financial-services-first platform. Tariq explains how the team rebuilt the tech stack, integrated payments and lending under one roof, and used AI to simplify user journeys for customer segments that are often excluded from sophisticated financial tools. He shares how Botim’s wallet now gives many underbanked users their first virtual IBAN, enabling wallet-to-wallet, wallet-to-bank and bank-to-wallet flows at some of the lowest remittance costs in the UAE, while also building credit histories that connect them to the wider financial system.

The episode also explores the human side of financial inclusion. Tariq talks candidly about understanding the realities of workers who still queue at ATMs for cash, and designing products that meet their real needs rather than just their “nice-to-haves.” From micro-lending and low-ticket gold investments to future features that will help families and children build savings and financial literacy, he outlines a roadmap that is commercial, but deeply social in its impact. Looking ahead, he predicts that AI-powered advice, hyper-personalised interfaces and frictionless, voice-led interactions will redefine how people across emerging markets experience money.

Beyond the product story, the conversation covers leadership, culture and resilience. Tariq reflects on creating a culture of accountability without fear, and the leadership traits that have carried him across banking, government and tech: honesty, execution, and the discipline to “listen to understand, not to respond.” He closes with practical career advice for young professionals and his obsession with collecting Lego blocks.

Produced by : Sabine Achkar at Poddster
Giving partner : Goodworld

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