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Amelia Hernandez Osorio explores practical ways organisations can build lasting Copilot habits, strengthen internal communities and drive effective AI adoption. Amelia shares her journey through web technologies, SharePoint, cloud transformation and Microsoft 365 adoption, offering guidance on behaviour change, team enablement and identifying meaningful Copilot use cases that improve daily work.

👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/799

🎙️What you’ll learn

• How to help teams build sustainable Copilot habits
• How internal communities strengthen adoption
• How to identify high value Copilot use cases
• How to support behavioural change during AI transformation
• How to structure training and sponsorship for successful rollout

✅ Highlights

• “Take a step at a time really to use Copilot.”
• “How can I translate this into my daily work.”
• “The idea is really to help people to stick with Copilot.”
• “It is hard to stay on track of all the changes.”
• “This internal community is amazingly important.”
• “Find use cases that can be improved with Copilot.”
• “You have the perfect unit when you work with teams.”
• “Look for executive sponsor, but real executive sponsor.”
• “Try to work not only down to top but also top to down.”
• “Help people really embrace the tools in ways that make sense for them.”

🧰 Mentioned

• Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365
• Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/download-app
• Copilot - https://copilot.microsoft.com/
• Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/
• Dynamics 365 Customer Service - https://www.microsoft.com/en-us/dynamics-365/products/customer-service
• Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Keywords
microsoft 365, copilot, adoption, teams, sharepoint, serviceNow, dynamics 365, training, community, cloud, automation, behaviour change

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

Craig Taylor shares practical, real‑world guidance on cybersecurity, AI risks, and behaviour change inside organisations. He explains why positive reinforcement outperforms punishment, how biases appear in AI systems, and why zero‑trust matters for companies of all sizes. The conversation offers pragmatic, people‑centred steps to strengthen cyber literacy, reduce insider risk, and navigate emerging threats such as deepfakes and social engineering.

👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/797

🎙️ What you’ll learn

• How to strengthen cyber hygiene using behaviour‑based training
• How AI bias emerges and why validation and critical thinking matter
• How to reduce insider‑risk through access control and observation
• How zero‑trust improves resilience beyond the legacy walled‑garden model
• How to help staff recognise social engineering and emotional manipulation

✅ Highlights

• “We're using it to produce videos, to produce scripts for the videos, ideas”
• “AI lies to you with very convincing falsehoods”
• “Rewarded behaviours are repeated”
• “Leaderboards… got leaders within companies to actually participate”
• “It's not rocket science. It's a lot of common sense”
• “Accidents happen and not malicious, not intentional, but boy can they have tragic consequences”
• “We have to try in some way”
• “The world is flat… our front doors are logically open to the world”
• “If you ever get an e‑mail that makes you want to take an immediate action, pause”
• “Anyone that wants a little free awareness training… cyberhoot.com slash individuals”

🧰 Mentioned

• Main Website: https://cyberhoot.com/
• Individual Registration (Free Personal Training for Life): https://cyberhoot.com/individuals/
• Businesses & MSP Registration Signup: https://nest.cyberhoot.com/autopilot-signup/?
• Newsletter Registration: https://cyberhoot.com/newsletters/
• Blog Articles: https://cyberhoot.com/blog/
• Cybrary (Library of 1000+ Cybersecurity Terms in non-technical language): https://cyberhoot.com/cybrary/

🎯 Special Podcast Offer:

• 20% off CyberHoot for 1 year using the podcast’s unique coupon code: "AI Unfiltered"

✅Keywords
cybersecurity, ai bias, zero trust, social engineering, cyber literacy, behaviour change, phishing, deepfakes, access control, insider risk, data protection, training

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

In this episode, Edine Olijve-Watkinson explores practical ways Microsoft 365 Copilot, Loop, Planner and emerging AI agents improve daily productivity, collaboration and decision making. It highlights real use cases, evolving tools and the shift toward AI supported workflows across organisations.

🎙️ Full Show Notes
https://www.microsoftinnovationpodcast.com/796

👉 What you’ll learn

• How Microsoft 365 Copilot supports personal efficiency
• How AI agents extend productivity across meetings and workflows
• How Loop, Copilot pages and notebooks support flexible collaboration
• How metadata and information architecture improve Copilot performance
• How professionals can upskill across Copilot Studio, agents and Azure AI Foundry

✅ Highlights

• “My area of specialty is Microsoft 365 and then especially the collaboration and the productivity side of things.”
• “We see a lot of shifts towards agents.”
• “Using Microsoft 365 Copilot for personal efficiency, just as your little personal intern.”
• “The facilitator agent… joins your meeting and keeps track and then takes your meeting notes for you.”
• “The knowledge agent is also very good at adding metadata columns to your SharePoint sites.”
• “I completely started to learn where Loop stores something, how you can retain it, how you can save it.”
• “I use Loop in your daily work, and not just Loop, but also Copilot pages and Copilot notebooks.”
• “You can make some really nice infographics with it.”
• “Everything you create gets created in your company’s style.”
• “I definitely want to learn how to use agents more in my workflow.”
• “I also want to dive deeper into Azure AI Foundry.”
• “It was completely new to me… I never really touched Azure in any way.”

🧰 Mentioned

• Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365
• SharePoint - https://www.microsoft.com/en-us/microsoft-365/sharepoint/collaboration
• Microsoft Copilot - https://copilot.microsoft.com/
• Microsoft Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/
• Azure AI Foundry - https://ai.azure.com/
• Microsoft Loop - https://www.microsoft.com/en-us/microsoft-loop
• Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Keywords
microsoft 365, copilot, agents, loop, planner, sharepoint, metadata, productivity, azure ai foundry, collaboration, meetings, workflows

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith