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Microsoft Cloud IT Pro Podcast

Microsoft Cloud IT Pro Podcast

Di: Ben Stegink Scott Hoag
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Episodi
  • Episode 439: Azure SRE Agent vs. the Azure Copilot Troubleshooting Agent

    Episode 439: Azure SRE Agent vs. the Azure Copilot Troubleshooting Agent
    Oct 22 2026

    Welcome to Episode 439 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott dig into two Azure agents with confusingly different names: the Azure Copilot Troubleshooting Agent and the Azure SRE Agent. Scott’s mental model is that the Troubleshooting Agent is the free, human-in-the-loop entry point built into the Azure portal. It runs as you, works one problem at a time, and opens a support request when it gets stuck. The SRE Agent is a paid operational platform with its own managed identity. It watches your logs, alerts, and repos, forms hypotheses, and can act in review or autonomous mode, much like a new member of your team.

    They also work through the SRE Agent’s Azure Agent Unit (AAU) billing model, the built-in guardrails worth copying into your own skills (no deletes, no Key Vault, respect for resource locks), and the VNet integration that lets the agent reach private endpoints and on-premises systems. They close with why you might spin it up for a few days just to see what it finds, and their ongoing wish for one place to manage every Microsoft agent.

    Show Notes
    • Azure Copilot Troubleshooting Agent
    • Agents in Azure Copilot
    • Overview of Azure SRE Agent
    • Azure SRE Agent portal
    • Evaluate Azure SRE Agent (30-day trial)
    • Pricing and billing for Azure SRE Agent
    • Azure SRE Agent pricing calculator
    • Run modes in Azure SRE Agent
    • Execute mitigations in Azure SRE Agent (safety guardrails)
    • Azure SRE Agent network integration
    • Configure network controls for Azure SRE Agent
    Prior podcast context
    • Episode 438: Taking your WorkOS and LLM Wiki to the Next Level
    • Episode 434: Reading the Spec Sheet on Microsoft’s Agentic SOC
    • Episode 432: AI-Era Consulting Billing for Microsoft Cloud Delivery
    • Episode 419: Security and AI: Security Store, Security Copilot, and Agents
    About the sponsors

    Nasuni is a leading unstructured data platform for enterprises where file data is mission-critical for both people and AI. Nasuni powers the operational file layer where work happens — helping organizations manage, protect, and activate data so teams can work smarter, reduce costs, and operate securely without limits.

    Intelligink — Would you like to become the irreplaceable Microsoft 365 resource for your organization? Let us know!
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    38 min
  • Episode 438: Taking your WorkOS and LLM Wiki to the Next Level

    Episode 438: Taking your WorkOS and LLM Wiki to the Next Level
    Oct 8 2026

    Welcome to Episode 438 of the Microsoft Cloud IT Pro Podcast. Back in Episode 429, Ben and Scott introduced LLM wikis. In this episode, they come back a few months later to compare what those wikis turned into after real daily use: personalized work operating systems, or a WorkOS, that tie together tasks, meetings, research, communications, and recurring workflows. Scott walks through the skills that now run his day, from a 9:00 a.m. prioritization pass and meeting prep to meeting capture, end-of-day review, and clipping ingestion, all while keeping governed documents in Microsoft 365 where they belong.

    They also dig into how a workflow matures from an on-demand skill to a scheduled skill, a loop, and finally a deterministic Python script that any interface can call. Scott shows off his locally served web dashboard pinned in Edge, Ben shares the custom Obsidian plugin Claude built for his command center, and they compare notes on choosing a source of truth (Markdown versus Asana), filtering Teams noise down to the signal, and what these systems actually cost to run each month.

    Show Notes
    • A pattern for building personal knowledge bases using LLMs
    • LLM Wiki v2: extending the pattern with lessons from production
    • Agent Skills open standard
    • About agent skills for GitHub Copilot
    • Use Agent Skills in Visual Studio Code
    • Building effective agents
    • Conductor: Deterministic orchestration for multi-agent AI workflows
    • Obsidian Web Clipper
    Prior podcast context
    • Episode 429: Getting started with LLM Wikis
    • Episode 430: Scouting out Microsoft Scout
    • Episode 422: Back to the Terminal: The Rise of AI CLI Interfaces
    About the sponsors

    Nasuni is a leading unstructured data platform for enterprises where file data is mission-critical for both people and AI. Nasuni powers the operational file layer where work happens — helping organizations manage, protect, and activate data so teams can work smarter, reduce costs, and operate securely without limits.

    Intelligink — Would you like to become the irreplaceable Microsoft 365 resource for your organization? Let us know!
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    47 min
  • Episode 437: Nasuni and AI-Ready Unstructured Data with Nick Burling

    Episode 437: Nasuni and AI-Ready Unstructured Data with Nick Burling
    Sep 24 2026
    Welcome to Episode 437 of the Microsoft Cloud IT Pro Podcast. In this episode, Nick Burling, Chief Product Officer at Nasuni, joins Ben and Scott to talk about getting unstructured file data ready for AI. Nick digs into why 70 to 80 percent of enterprise data sits in file shares and object storage, how that data tends to end up ungoverned and risky to point AI at, and Nasuni’s PSYCHIC framework for making it proprietary, secure, current, indexed, hybrid, and continuous. The conversation covers Nasuni’s AI Activate, the MCP based service that enforces permissions before a query ever runs, and the recent DryvIQ acquisition, which adds content classification, redaction, and policy enforcement on top of that index. They also get into where this overlaps with Purview and Copilot’s own indexing, how DriveIQ reads and respects Microsoft’s existing sensitivity labels, and why 97 percent of orgs are piloting AI agents while only 43 percent call those projects successful. Nick closes with practical advice for anyone evaluating a platform like this: pick one high value use case, define success metrics up front, and keep the initial scope small. Discosure: This is a sponsor interview with Nasuni who is a sponsor of the podcast. Show Notes NasuniNasuni Research Finds 97% of Enterprises Are Adopting AI Agents, Yet Most Projects Fail to Meet ObjectivesNasuni Acquires DryvIQ, Enabling Organizations to Classify, Secure, and Activate Unstructured Data to Unlock AI Business ValueExpanding Purview DLP and Information Protection to Foreign PlatformsNasuni ResourcesNasuni NewsAI Program Success Related episodes: Episode 431: Agent Governance Is the New App GovernanceEpisode 429: Getting started with LLM Wikis About our guest Nick Burling is Chief Product Officer at Nasuni, where he leads the company’s product strategy at the intersection of enterprise data management, cloud infrastructure, and AI. He is responsible for shaping Nasuni’s vision for how organizations manage, protect, and activate unstructured data for enterprise teams and AI at scale. This includes expanding the company’s capabilities for continuous cost optimization and protection, while empowering compounding workforce productivity through AI-optimized unstructured data. An accomplished product executive and entrepreneur, Nick brings deep experience translating technology innovation and market shifts into clear strategic advantage. His career spans leadership roles at Fortune 500 companies including Microsoft and IBM, as well as early-stage ventures he has guided from launch through successful exit. At Nasuni, he leads the teams defining how enterprises will manage and act on unstructured data in an AI-driven world. Nick Burling’s Forbes Technology Council profile. About the sponsors Nasuni is a leading unstructured data platform for enterprises where file data is mission-critical for both people and AI. Nasuni powers the operational file layer where work happens — helping organizations manage, protect, and activate data so teams can work smarter, reduce costs, and operate securely without limits. Intelligink — Would you like to become the irreplaceable Microsoft 365 resource for your organization? Let us know!
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    40 min
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