In the Season Two premiere of Leadership Limbo, Josh and John return to the core reason this podcast exists: the often overlooked and overburdened role of the middle manager. Instead of starting the year with goals or resolutions, they examine a more urgent question facing organizations today—why middle management has become a major driver of disengagement, burnout, and organizational underperformance.

The conversation centers on a striking reality. While middle managers have the greatest influence on employee engagement, only a small percentage of them report being engaged themselves. This disconnect points to a systemic issue rather than individual failure. Managers are expected to execute strategy without shaping it, lead people without sufficient support, and drive engagement while carrying increasing pressure from all sides.

Josh and John challenge how organizations typically respond to engagement problems. Too often, companies bypass managers by adding new initiatives, surveys, or programs instead of investing in manager development. This approach compounds the problem by increasing workload and stress without strengthening leadership capacity.

They also explore why traditional management training falls short. Many programs focus on process and compliance while neglecting the identity shift required to move from individual contributor to people developer. Leadership, they argue, is less about passing along directives and more about cultivating trust, clarity, and growth.

The episode closes with a call for both personal responsibility and organizational reflection. Healthy workplaces are built when managers are developed, supported, and trusted to do the relational work leadership requires. This conversation sets the foundation for Season Two, which will move from diagnosing the problem to offering practical solutions.

• Middle managers play the most influential role in engagement but are often the least supported and least developed.
• Engagement issues are rarely solved through broad initiatives and are most effectively addressed through manager development.
• Transactional cultures undermine trust, while relational leadership builds sustainable performance.
• Psychological safety for managers is essential for psychological safety across teams.
• Leadership development requires mindset and identity growth, not just technical skill building.

Before setting new goals this year, pause and assess whether you—or the managers you support—are truly equipped for the role being asked of you. Reflect on clarity of expectations, access to development, and whether people leadership is being treated as a core responsibility or an afterthought. Start there before adding new initiatives.

• Gallup workplace engagement research
• Harvard Business Review research on psychological safety