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What does it really look like to build a cleaning business before the success story has been polished?

In Episode 3 of March to a Million, Shannon Miller and Jamie Runco share what is happening behind the scenes as they build their next chapters in real time.

Shannon is preparing to launch Gilbert Tidy Clean in a new market 90 minutes away—this time with a structured W-2 business model. She talks about returning to the W-2 world after eight or nine years, brushing up on current employment requirements, researching the new market, and intentionally building the infrastructure before opening the doors.

Jamie shares what life looks like now that she is completely out of the field and working from her office full-time. From implementing Profit First and creating employee career paths to strengthening her hiring, onboarding, and leadership systems, she is building Above All Cleaning Services for its next level of growth.

They also discuss investing in coaching, protecting employees from unsafe requests, handling scope creep, charging appropriately for last-minute work, and the fear and uncertainty that can accompany business growth.

This is what building in public looks like: learning, implementing, questioning yourself, and continuing to move forward before you know exactly how the story will end.

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Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

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Because in life — and in business — clean is just the beginning.

— Shannon & Jamie