Let Me Think About It (And Other Lies Clients Tell)
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A proposito di questo titolo
Your best deal just went silent. Again. Three weeks ago they said they'd "circle back." Last month everything seemed perfect. Now? Radio silence. And somewhere in your pipeline right now, there's a client who's choosing to do nothing—dressed up as "let me think about it."
Here's what's really happening: you're not losing to competitors. You're losing to fear disguised as consideration. Join us as we expose why 40-60% of all sales die from indecision, reveal the five hidden reasons clients freeze, and share four strategies to make change feel safer than standing still. If you've got deals gathering dust, this is how you bring them back to life.
HIGHLIGHTS
- (0:00) The Real Meaning Behind "Let Me Think About It": Discover what clients are actually saying when they use these five polite but deadly words.
- (1:03) Your Biggest Competitor Isn't Who You Think: Learn why 40-60% of sales are lost to indecision, not competitors.
- (1:18) Five Reasons Clients Choose the Status Quo: Uncover the hidden forces keeping your deals stuck—from risk aversion to change costs.
- (3:25) Why Pushing Harder Backfires: Find out how increasing pressure actually feeds the thing that's killing your deal.
- (4:39) Strategy #1 - Quantify the Cost of Inaction: Make the invisible costs of waiting visible and concrete for your clients.
- (6:12) Strategy #2 - Reduce Perceived Risk: Learn how to make change feel safe through pilots, phased implementation, and guarantees.
- (7:16) Strategy #3 - Create Urgency Without Pressure: Connect to their timeline and goals, not your quota deadlines.
- (8:38) Strategy #4 - Make "Yes" Easier Than "Let Me Think About It": Remove friction points ruthlessly to clear the path to decision.
- (11:16) The Mindset Shift That Changes Everything: Transform how you view stalled deals—from "they're wasting my time" to "my job is to remove friction."
NEXT STEPS
- Audit your pipeline: Identify deals where you've heard "let me think about it" and are currently stuck.
- Ask four critical questions for each stalled deal:
- What's the cost of them doing nothing?
- What's making change feel risky?
- What's the urgency in their world?
- What friction can I remove?
- Calculate the bleed: Work out the monthly cost your client is paying by maintaining the status quo.
- Build a safety net: Create pilot programs, phased implementations, or guarantees that reduce perceived risk.
- Map to their timeline: Connect your solution to their goals and deadlines, not yours.
- Pre-solve procurement: Anticipate and remove friction points before they become reasons to delay.
RESOURCES
Unsticking Deals by James Muir - A comprehensive guide to the biggest problem in sales: stuck deals. The book covers the three root causes of stuck deals, five prevention strategies, and five unsticking plays with templates and examples. Includes bonus resources like a deal assessment tool and sample mutual action plans.
Show Notes - https://podcast.thekamclub.com/episodes/63
WANT MORE?
Want more strategies like this? Join The KAM Club—a global community for key account managers packed with training, templates, coaching, and expert playbooks to help you grow accounts with confidence.