Managing from a distance works fine. Operating from a distance doesn't. In this episode of The Accommodation Show, Fred Cercena from Getaway VR breaks down how he manages 70+ vacation rentals across Vermont and Maine from his base in New York.

Fred shares why remote management requires physical local hubs for supplies, how he built an internal promotion track that turned a local housekeeper into a General Manager running two states, and why keeping your tech stack small beats constantly chasing new software.

We also dive into his lean tech setup—including Streamline PMS, SendSquared CRM, dynamic pricing with a dedicated revenue manager, and using Claude AI via MCP connectors to run nightly audits across system data.

Guest: Fred Cercena, Founder of Getaway VR

Website: getawayvr.com

📋 In this episode, we discuss:

00:00 - Introduction & Managing 70 Properties from NY

03:10 - Car Sales Marketing Tactics Applied to STR Photos

07:25 - Doubling Portfolio Size via Business Acquisition

11:40 - The Reality of Remote Management: Why You Still Need a Local Hub

16:15 - Building a Team: Promoting Housekeepers to General Managers

20:50 - Why You Must Earn the Right to Step Out of Daily Operations

25:30 - Being Known in the Community (Chamber of Commerce)

30:10 - The Lean Tech Stack: Streamline, SendSquared, & SMS Agreements

34:45 - Dynamic Pricing: Treating PriceLabs Like a Ferrari

39:00 - Running Nightly AI Audits on PMS Data via Claude MCP

43:15 - 3 Rules for Expanding Into Remote Markets

#ShortTermRentals #RemotePropertyManagement #PropertyManagement

SHOW LINKS

Getaway VR — getawayvr.com

Streamline PMS — streamlinevrs.com

SendSquared — sendsquared.com

PriceLabs — pricelabs.co

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