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How often have you walked away from a meeting thinking, “I explained that perfectly,” only to discover later that somebody heard something completely different?

We often judge communication by what we said, sent or presented.

But is that really where communication happens?

In this reflection episode of Leading People, Gerry Murray revisits conversations with Ray Walsh, Dee Clayton, Michael Reddington and Liam FitzPatrick to explore what happens between sending a message and having it truly land.

What does your audience actually hear?

What meaning do they make from what you say?

How much are you learning while you communicate?

And how do people know that you have really listened?

Four different perspectives come together around one deceptively simple idea: communication is about much more than getting the message out.

If you lead people, influence others, present ideas or simply want your conversations to have more impact, this episode offers plenty to reflect on.

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Why would a capable, experienced person need a coach?

If you’re good at your job, know yourself reasonably well and can solve problems, shouldn’t you be able to work things out for yourself?

Perhaps.

But some of the most important things may be the hardest to see from inside your own thinking.

In this reflection episode of Leading People, Gerry Murray revisits conversations with Joseph O’Connor, Marcia Reynolds, Jonathan Reitz and Paula King to explore what coaching can make possible.

What happens when someone truly listens to you?

What happens when you listen to yourself?

And what happens when your own words are reflected back to you in a way that makes you hear them differently?

This isn’t really an episode about coaching techniques. It’s about what can happen when another person helps you think more clearly about what matters.

If you lead people, make difficult decisions or simply want to understand your own thinking better, this episode may give you something worth reflecting on.

Episode References

Joseph O'Connor - Episode 14

Jonathan Reitz - Episode 20

Dr Paula King - Episode 47

Dr Marcia Reynolds - Episode 106

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish.

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What really makes the difference when leadership gets difficult?

Not when the plan is working. Not when the numbers look good. But when the pressure rises, the situation is unclear, and other people are looking to you for direction.

Peter Davies has spent decades in senior leadership roles across DHL, SN Brussels Airlines, Air Malta and other complex organisations. Looking back, he has come to a conclusion that challenges the way many leaders think about performance:

The soft determines the hard

In this episode of Leading People, Gerry Murray explores what Peter has learned about leading people when judgement matters, trust is tested, and easy answers are in short supply.

It’s a conversation shaped by experience rather than theory, with stories from a career spent making difficult calls, leading through change and working across very different cultures.

And as AI becomes more embedded in the way organisations operate, one question becomes even more important:

What should leaders be careful not to lose?

If you lead people, influence decisions or carry responsibility when the answer isn’t obvious, this episode is for you.

Connect with Peter on Linkedin

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish.

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously.

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