A child won’t sit still, interrupts the lesson, or lashes out at another child. Your volunteers are frustrated. Their parents are bracing for another tap on the shoulder. What should your church do next?

Dr. Steve Grcevich welcomes Dr. Robert and Lori Crosby of Reach Hurting Kids Institute to explore what may be happening beneath challenging behavior—and how churches can respond with understanding, connection, and practical support.

Drawing on their research and experience in children’s ministry and mental health care, the Crosbys explain why trauma-informed ministry benefits all children. They introduce Calm, Care, Coach, a memorable framework that helps volunteers respond thoughtfully while maintaining appropriate boundaries and expectations.

This conversation will help pastors, children’s ministry leaders, and volunteers look beyond disruptions to recognize opportunities to communicate Christ’s love and help children belong.

In this episode:

• What trauma means and how difficult experiences can shape a child’s behavior.
• What researchers learned from churches where hurting children felt loved, valued, and connected.
• Why relationships and playful engagement are foundational to ministry.
• How to use Calm, Care, Coach when a child is struggling.
• Why understanding behavior does not mean excusing harmful behavior.
• How teaching practices and ministry environments can help children participate and learn.
• How churches can offer supportive, healing relationships without taking on the role of a child’s therapist.
• Resources for equipping your entire volunteer team.

Resources mentioned

• Reach Hurting Kids Institute
• Trauma-Informed Children’s Ministry: A Practical Guide to Reaching Hurting Kids
• Reach Hurting Kids Workshop
• Research and publications

A next step for your team: Discuss the Calm, Care, Coach framework together. Identify one way you could strengthen relationships or adjust your ministry environment to better support a child who is struggling.

How can your church support people experiencing mental illness—and where do you begin? Steve Grcevich, Ph.D., welcomes Matthew Stanford, Ph.D., and Madeline Stiers, Ph.D., LCSW-S from Houston’s Hope and Healing Center & Institute for a practical conversation about mental health ministry, faith, and belonging.

Together, they explore how churches can respond to mental health needs through trained volunteers, support groups, and connections to professional care. They also address harmful misconceptions about mental illness, the importance of supporting families, and how churches of every size can make a meaningful difference—even with limited funding.

Pastors, ministry leaders, and volunteers will learn how to identify a starting point for their congregation, equip laypeople to offer support, build a referral network, and create space for people navigating mental illness and trauma. With real examples from small and large churches, this episode offers practical next steps for starting or strengthening a mental health ministry.

Links & Resources mentioned:

• Hope and Healing Center & Institute — Learn about the organization and its services. Transforming Lives, Restoring Hope
• Gateway to Hope University — Explore mental health coach training and other training opportunities. Expert Mental Health Training Courses
• Empower Faith Communities — Introductory training for recognizing mental health concerns, responding compassionately, and connecting people with care. learn.gthu.org
• Mental Health Ministry Masterclass — Free training with Dr. Matthew Stanford on launching and sustaining a mental health ministry. GTHU
• Madness & Grace Podcast — More conversations about mental health and faith. GTHU
• Hope Line information — Information about supportive listening, guidance, and referrals.

Episode Summary In this episode of Key Ministry The Podcast, host Dr. Steve Grcevich welcomes Laura Howe, a registered social worker, trainer, and founder of Hope Made Strong. Laura shares her journey from clinical mental health social work to empowering church leaders with practical, sustainable tools for care ministry. Together, they discuss the unintended harms that can occur when churches lack clear care structures, how to prevent volunteer burnout, and why systemic frameworks are essential for both small and large congregations.

Key Takeaways

• Laura’s Journey: How 20 years in clinical social work, peer support leadership, and her personal experience with compassion fatigue led to the creation of Hope Made Strong.
• Unintentional Harm in Care: The dangers of church leaders either pulling away due to insecurity or overextending beyond their level of expertise.
• Support for Leaders, Not Just Congregations: Why Hope Made Strong focuses on equipping care leaders, pastors, and volunteers rather than offering direct care to individuals.
• The Care Protocol Framework: A simple, 4-step framework for handling care needs: Receive, Respond, Report, and Follow Up.
• Scalable Systems for Every Church Size: How structured care processes benefit small, volunteer-led churches just as much as mega-churches.

Featured Guest

• Laura Howe – Registered Social Worker, Founder of Hope Made Strong, and host of the annual Church Mental Health Summit.

Resources Mentioned

• Hope Made Strong: Learn more about care leadership cohorts, templates, and administrative tools at hopemadestrong.org.
• Church Mental Health Summit: An annual online event taking place October 7–10, 2026. https://www.churchmentalhealthsummit.com/home

• • Key Ministry: Discover resources for disability and mental health ministry at keyministry.org.

Episode Summary

In this episode of Key Ministry: The Podcast, host Dr. Steve Grcevich welcomes Dr. Jedd Medefind, long-time President of the Christian Alliance for Orphans (CAFO). Jedd reflects on his journey from public policy in the White House to leading a nationwide coalition of over 300 organizations dedicated to serving vulnerable children and families. Together, they explore the core principles of building collaborative movements, the role of local churches, and the intersection of faith, technology, and mental well-being.

Key Topics Covered

• From Public Policy to Orphan Care: Jedd shares his transitional journey from working in the White House Office of Faith-Based and Community Initiatives to providing full-time leadership for CAFO.
• Building a Collaborative Movement: How dozens of competing organizations learned to "leave logos and egos at the door" to unite around shared core commitments for greater impact.
• The Role of the Local Church: Why local congregations—not just individuals or programs—are the essential environment for supporting foster and adoptive families.
• A Theology of Suffering: Understanding why walking alongside hurting children requires embracing complexity, pain, and long-term perseverance.
• Technology, Neuroscience, and Relationships: Jedd discusses his latest book on how technology impacts human flourish, mental health, relationships, and spiritual formation.

Featured Guests & Leaders Mentioned

• Dr. Jedd Medefind: President of the Christian Alliance for Orphans (CAFO), author, and former White House official.
• Beth & Todd Guckenberger: Co-founders of Back2Back Ministries and long-time CAFO leaders.
• Jason Johnson: Director of Church Ministry Initiatives at CAFO.

Resource Links & References

• Christian Alliance for Orphans (CAFO)
• Key Ministry Resources
• DATC Tour Stops

Vacation Bible School season is here, and churches everywhere are preparing decorations, snacks, crafts, lessons, games, registrations, and all the beautiful chaos that comes with welcoming children for a week of gospel-centered ministry.

But before VBS begins, there is one important question every church should ask:

Is our VBS accessible for every family God has already placed in our care?

Show notes at KeyMinistry.org

In this episode of Key Ministry: The Podcast, Dr. Steve Grcevich talks with Dr. Karl Benzio, Chief Psychiatric Officer at Honey Lake Clinic and Medical Director for the American Association of Christian Counselors.

Together, they discuss the intersection of mental health care, Christian community, and the local church. Dr. Benzio shares why he believes the church has a vital role to play in caring for individuals and families impacted by mental health struggles, addiction, loneliness, adversity, and suffering.

Show notes at KeyMinistry.org.

What if the church has been asking the wrong question about disability?

Too often, disability is presented as a picture of spiritual weakness, brokenness, or a barrier to faith. But when Jesus encounters people impacted by disability, He often does something very different. He highlights their faith, elevates their testimony, and uses their lives to strengthen the faith of others.

In this episode, Dr. Chris Hulshof examines the intertwined stories of Jairus’ daughter and the woman with the issue of blood in Mark 5. By studying these two miracles together, we discover how Jesus used the faith of one woman as a catalyst for another person's faith during a moment of crisis.

Along the way, Chris challenges churches to consider how disability is portrayed from the pulpit, in ministry, and in congregational life. Are people with disabilities viewed primarily as ministry recipients, or are they recognized as fellow disciples whose faith can encourage, equip, and strengthen the entire body of Christ?

• Why the language we use about disability matters
• How disability is often portrayed as a hindrance to faith
• The connection between Jairus’ daughter and the woman with the issue of blood
• How Jesus used one person's faith to strengthen another's
• Why people with disabilities can serve as catalysts for faith within the church
• Practical ways churches can create opportunities for meaningful participation and leadership
• Questions every church should ask about disability inclusion

• Mark 5:21–43
• Matthew 9:20–22
• Luke 8:43–48

"Too often disability is portrayed as a hindrance to faith rather than a catalyst for faith. Jesus shows us another way."

• How is disability typically discussed in your church?
• Are people with disabilities regularly visible in meaningful ministry roles?
• When was the last time someone's disability-informed faith encouraged your own walk with Christ?
• What opportunities exist in your church for individuals with disabilities to serve, lead, pray, or share their testimony?

Additional Show Notes at KeyMinistry.org.

Starting a disability ministry can feel overwhelming, but it does not have to begin with a full program, a big budget, or a perfectly trained team. Sometimes, it begins with three simple conversations.

In this episode of the Key Ministry Podcast, Lauren Hickman continues the Start Here series, also called the Rule of Three series, by walking through the first three conversations that can help a church begin removing barriers for families impacted by disability.

Show notes at KeyMinistry.org/Podcast