What does it take to move from technical expert to effective business leader?

In this episode of the CEO Global Network Podcast, John Wilson sits down with Jamal Denny, Co-Founder and President of Kaco Systems, to explore the leadership lessons he has learned while building and growing a technology company.

Jamal shares why he believes leadership is often more practical than complicated, and how creating space to slow down, unpack problems, and find simple solutions can make teams more effective. He also explains his philosophy of “iron sharpens iron”—actively learning from peers, competitors, and other leaders to challenge your thinking and improve how you operate.

The conversation also explores how Kaco Systems is approaching AI as a way to remove mundane work and give employees more time for critical thinking and higher-value activities. Jamal discusses his own evolution from a hands-on technical leader to someone who increasingly creates value by listening, providing perspective, and giving his team room to find their own solutions.

John and Jamal also discuss failure, resilience, vulnerability, and one of Jamal’s biggest leadership lessons: the value of building and actively participating in a strong professional network.

It’s a practical conversation about becoming a better leader, learning from the people around you, and recognizing that leadership doesn’t require having all the answers.