Is Customer Service Now a Luxury? Special Guest : Rita Ernst
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Is Customer Service Now a Luxury? Special Guest : Rita Ernst
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Join in as your podcast host, Tiffany Rufino, (Business Therapist), and special guest Rita Ernst, a Positivity Influencer/Industrial Org Psychologist and Author, on this episode of "Great to Greater." Together, they explore the question of whether customer service is becoming a luxury in today's business world. Tiffany and Rita delve into the reasons behind this perception and offer practical tips for companies looking to prioritize their customer service. Listen in as they discuss the importance of personalized interactions, human empathy, and employee training in creating meaningful connections with customers.
Visit Rita's Website to connect and also purchase her book at www.igniteextraordinary.com
Visit Tiffany's Website to Book Services: Www.tiffanyrufino.com.