In this episode of The ITSM Practice Podcast, Luigi Ferri explains how ITIL v3 processes enable compliance with GSMA SAS-SM for secure eSIM provisioning. Discover how governance, service design, change, and continual improvement turn security from theory into an auditable, operational discipline in modern telecom environments.

In this episode, we answer to:

How can ITIL v3 processes support GSMA SAS-SM certification for eSIM management?

What operational evidence is required to prove secure remote SIM provisioning?

How do governance and continual improvement help maintain long-term SAS-SM compliance?

Resources Mentioned in this Episode:

GSMA website, article "Security Accreditation Scheme (SAS)", link https://www.gsma.com/solutions-and-impact/industry-services/assurance-services/security-accreditation-scheme-sas/

GSMA website, article "eSIM Compliance", link https://www.gsma.com/solutions-and-impact/technologies/esim/compliance/

IT Process Maps website, article "IT Security Management", link https://wiki.en.it-processmaps.com/index.php/IT_Security_Management?

Connect with me on:

LinkedIn: https://www.linkedin.com/in/theitsmpractice/

Website: http://www.theitsmpractice.com

And if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.

Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/

Graphics by Yulia Kolodyazhnaya