More than 70% of US workers are frontline workers and most of our workforce is worried about AI. How do we as a country and we as employers help our people reskill, upskill, and educate themselves as adults?

Well Guild, which started its life as a tuition reimbursement management company, has pioneered a new model. By working with employers and credentialed education institutions, Guild gives employers a set of solutions to train, educate, certify, and license people for new, higher paying jobs. For companies in manufacturing, healthcare, airlines, and other regulated sectors Guild also helps “up-license” the technicians and specialists we need.

The solution to this problem is complex, and Guild took on this entire problem. The company works with many types of training and learning providers and also provides coaching, career pathways, and their own learning programs to help. For any company looking to fill critical talent gaps with new skills or new licensed workers, Guild is an amazing solution. Guild also focuses on giving employees a new sense of engagement and opportunity. Clients include Amazon, Pepsico, Lowes, and many other large organizations.

Bijal explains the market and solution in a comprehensive way, this is a good conversation to help you understand the entire scale of this challenge. She also unlocks some of the secrets of broad reskilling and behavior change programs, including AI transformation.

Additional Information

Guild Jumps Headfirst Into The Corporate Learning Market

The Capability Academy: Where Corporate Training Is Going

What Is Task or Work Intelligence And Can We Decompose Every Job For AI?

The Global HR Excellence Certification: Learn to be an AI HR Expert

• (00:00:00) - Introduction to Bijal Shah and Guild
• (00:00:51) - Bijal's Background and Path to Guild
• (00:02:43) - Guild's Original Model and Evolution
• (00:03:21) - Problems Employers Are Solving Today
• (00:05:49) - The Role of Education and Degrees Today
• (00:07:59) - From Good Deed to ROI-Driven Solutions
• (00:10:00) - Coaching, Human Connection, and Fragile Workforce
• (00:11:42) - Guild's Core Solution Framework
• (00:13:56) - Guild Academy and Behavior Change
• (00:16:52) - Navigator and Local Pipeline Solutions
• (00:18:23) - Amazon Case Study: Advanced Maintenance Technicians
• (00:20:28) - Disrupting the L&D Industry Model
• (00:22:30) - Managing Complexity as a Marketplace
• (00:23:48) - Cross-Employer and Cross-Geography Aggregation
• (00:25:54) - State and Government Partnerships
• (00:27:29) - Motivation, Fear, and Career Reinvention
• (00:29:59) - Durable Jobs and Economic Rebalancing
• (00:32:46) - Stitching Together Benefits, L&D, and Talent
• (00:33:48) - The Future of L&D and Capabilities
• (00:35:16) - Closing Thoughts on AI and Behavior Change