049 The Structural Gaps: Garbage In, Garbage Out
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In this episode, Jacqueline Stockwell is joined by Rob Gerbrandt—a transformational strategist with over 30 years of leadership experience—to discuss the critical intersection of Information Governance (IG) and Artificial Intelligence. As organizations rush to adopt Large Language Models, they face a mounting challenge: how to prevent AI from hallucinating based on decades of "ROT" (Redundant, Obsolete, and Trivial data).
What You’ll Learn:
Cleaning the Content: Why 60-80% of your data might be "ROT" and how to purge it to improve AI accuracy.
Governance Frameworks: A look at the EU AI Act, NIST, and the UAE AI framework as models for the next 24 months.
The Human Element: Why education, awareness, and "Change Management" are more important than the software itself.
Accountability: Defining who "owns" the risk of an AI output in a corporate environment.
Chain of Custody: How to maintain an audit trail for algorithmic decisions.
About Our Guest:Rob Gerbrandt is a former Army Officer and elite IG professional (PMP, IGP, CRM) who specializes in aligning people, process, and technology in highly regulated environments. He most recently served as the Global Head of IG Advisory at Iron Mountain.
Connect with Rob:
Website: RMGIM.ca
LinkedIn: Rob Gerbrandt
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