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Why Most Leaders Fail at Giving Feedback

Researchers analysed 600+ studies and found that feedback made performance worse 1 in 3 times. Not neutral. Worse.

In this episode, I break down the three specific ways feedback fails and share a simple framework (T-F-F: Timing, Focus, Feedforward) that changes how leaders communicate.

What you will learn:
• Why your brain cannot process feedback under stress
• The difference between feedback that describes behaviour and feedback that attacks identity
• Marshall Goldsmith's feedforward method, tested on 1 million+ leaders

Chapters:
00:00 A Leader's Painful Feedback Mistake
01:41 Why Traditional Feedback Fails
02:52 Feedback Often Makes Things Worse
04:07 Common Ways Feedback Fails
04:21 Story One: The Wrong Moment
06:09 Story Two: The Wrong Target
08:22 Story Three: The Wrong Direction
09:29 Feed Forward vs. Feedback
10:50 The Power of Feed Forward
12:12 The TFF Framework: Timing, Focus, Feed Forward
14:00 What Leaders Should Do Differently
15:02 Recap & Takeaways

Sources:
• Kluger & DeNisi (1996), meta-analysis of 600+ feedback studies
• Buckingham & Goodall, "The Feedback Fallacy" (Harvard Business Review, 2019)
• Marshall Goldsmith, feedforward method
• Center for Creative Leadership, SBI model

New episodes every Tuesday.

Subscribe: @TheRohitGautamShow
Spotify: https://open.spotify.com/show/4mXoZRDramEBOP1nG04GSP?si=01049e20c4b14bd6
Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-rohit-gautam-show/id1523111489

#leadership #feedback #leadershipdevelopment #feedforward #marshallgoldsmith

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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