What would you say or not say on a call?
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What would you say or not say on a call?
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What Would You Say—or Not Say—on a Call?
The words you choose on a call can either build trust… or quietly destroy it.
In today’s Question of the Day, I open it up to you. This is not an all-encompassing list—just the first five things that came to mind—and I want you to challenge it. Comment with what I missed and what you’d add.
In this episode, I walk through five specific things I would absolutely say—or intentionally avoid saying—on a sales call, and explain why each one matters in real conversations with real homeowners.
This isn’t theory. These are small language choices that create big differences in:
- Customer trust
- Call control
- Close rates
Listen in, steal what works, question what doesn’t—and add your own to the list.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com