How has Microsoft stayed at the top for decades—and what can your sales team learn from their approach?

Success isn’t just about having a great product; it’s about truly understanding your customers’ needs and innovating around them. This episode explores how Microsoft consistently stays ahead, and why early, insightful customer conversations are the secret weapon that can help your team outperform competitors in 2026.

By listening, you’ll learn:

1. How to uncover exactly what your customers want in the first meeting to drive faster, more successful sales
2. Why relentless innovation is important—but knowing your customer is even more critical
3. Practical ways to align your product, service, and sales process with your customers’ core needs to increase close rates

Press play to discover how to put customer understanding at the heart of your sales process—so your team can stay ahead, close more deals, and build lasting success like Microsoft.

New episodes every Monday, Wednesday and Friday.

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This podcast helps the entrepreneur, founder, CEO, and business owner in the trade, construction and industry segments, regain focus, build confidence, and achieve measurable results through powerful sales training, effective sales strategy, and expert sales coaching—guiding every sales leader, sales manager, and sales team in mastering the sales process, optimizing the sales pipeline, and driving business growth while fostering leadership, balance, and freedom amidst overwhelm, stress, and potential burnout, creating lasting peace of mind and smarter decision making for every California business and Australia business ready to scale up with excellence in sales management.