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Human Centred AI with Sarah Ronald

Human Centred AI with Sarah Ronald

Di: Sarah Ronald
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Human-Centered AI Podcast

Show Description

Welcome to Human-Centered AI, the podcast that bridges the gap between brilliant technology and human psychology. Hosted by Sarah Ronald, founder of Nile HQ Strategic Design Consultancy and expert in AI implementation across regulated industries.

With an MA in Psychology, MSc in Human-Computer Interaction, and 18+ years transforming major banks, insurance companies, and government agencies, Sarah reveals why technically perfect AI systems fail - and how to make them succeed.

If you’re tired of AI projects that look great in demos but struggle in the real world, this podcast is for you. Each episode unpacks the psychological barriers to AI adoption and provides actionable frameworks for creating technology that humans actually embrace.

From behavioral psychology principles to real-world case studies, discover how to design AI that works with human nature, not against it.

Perfect for: AI leaders, product managers, executives, and anyone implementing AI in complex organizations.

Sarah Ronald 2025 Economia
Episodi
  • Episode 1: Why Your Brilliant AI Strategy Is Failing: The Psychology Behind AI Adoption in Regulated Industries

    Episode 1: Why Your Brilliant AI Strategy Is Failing: The Psychology Behind AI Adoption in Regulated Industries
    Aug 17 2025

    Companies spend millions building technically flawless AI systems that should revolutionize industries - then watch adoption rates plateau at 12%. Sound familiar?

    In this debut episode, Sarah Ronald reveals the hidden psychological factors that make or break AI implementations. Drawing from real case studies including a major UK bank’s underwriting system failure and the successful rollout of cardless banking technology, she uncovers the “technical perfection, human rejection” pattern plaguing AI projects worldwide.

    You’ll learn:

    • The three psychological barriers that kill AI adoption (loss aversion, status quo bias, cognitive load)

    • Why humans don’t adopt technology based on technical superiority

    • The three pillars of successful AI implementation: Perceived Control, Cognitive Offloading, and Social Proof

    • Three essential questions to ask before launching any AI system

    • How to turn potential AI resisters into advocates

    Key takeaway: The future of AI isn’t about building smarter machines - it’s about creating partnerships between human psychology and artificial intelligence.
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    11 min
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