How to handle difficult people
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Have you ever found yourself talking to someone you just can’t stand? The conversation heats up, your heart races, and then you walk away, only to think of the perfect comeback you should’ve said. It happens to everyone, and do you know why? It’s your brain kicking into protection mode.
When we encounter "difficult" people, the fight-or-flight response kicks in, and our rational thinking shuts down. We label others: "they don’t listen", "they always have to one-up everyone", "grumpy". But often, it’s not the person that’s difficult, it’s their behavior at that moment.
And we can learn to handle it differently. Here’s the trick: you can’t change others, but you can change how you perceive them. Instead of saying "they’re impossible," think "I didn’t like how they acted today." Separating the person from the behavior is a crucial step.
Then, take a deep breath—it helps calm the brain and respond better. Using inclusive language is another powerful tool. Don’t point fingers with "you always do this", but move the conversation to common ground: "It seems like we’re having some communication issues." Simple, right? And it immediately lowers the other person's defenses.
Sometimes, giving a small compliment to someone who drives you crazy can transform the relationship. A simple "Great job on that report" can turn an enemy into an ally. Because, in the end, handling difficult people is about taking care of yourself. Is it really worth getting upset? Probably not.
Remember, handling difficult people is possible. You just need to choose to control what you can: yourself.
#motivation #relationship #communication #influencemastery #leadership