How to Write Policies That Encourage Compliance - Community Roundtable
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Many organizational policies are written as a series of imperatives: do this, don't do that, always, never. While well-intentioned, this approach often leaves capable professionals feeling like children who have to be controlled rather than trusted. The result? Policies that are read reluctantly, followed inconsistently, and viewed as obstacles rather than guidelines.
This installment of our IG Community Roundtable explores the connection between policy tone and staff behavior, and explains how respectful, positively framed policies can encourage questions without fear of reprimand.
* See our page on LinkedIn! * https://www.linkedin.com/company/infogovroundtable
Your hosts:
• Steve Weissman - steve@hollygroup.com
• Jesse Wilkins - jesse.wilkins@opensitysolutions.com
• Donda Young - dlyoung@heliasconsulting.com
Book mentioned in this video: by Lewis Eisen
How to Write Rules That People Want to Follow, 3rd Edition: A guide to writing respectful policies and directives
https://www.amazon.com/Write-Rules-That-People-Follow-dp-1988749069/dp/1988749069/ref=dp_ob_title_bk
© Steve Weissman • All Rights Reserved • www. hollygroup.com • 617-383-4655