No Limit Email became one of the most respected agencies in eCom. In this episode of the Big Growth Show, we sit down with the powerhouse trio behind No Limit Email – Michael, Jerry and Josh – a retention marketing agency that's scaled to serve over 200+ brands including Unilever and Carnival Snacks. Starting with zero knowledge of email, no systems, and pure obsession, they built one of the most operationally sound and culture-driven agencies in the retention space. What we cover:

• How they scaled from scratch to a global client base
• The extreme culture and hiring process behind their team
• Running a business as a couple
• Systems, SOPs and building an agency that runs without you
• The hard truths about pricing, burnout, and team management
• How they’re using AI to scale without breaking quality
• Why obsession beats talent when building a business

🔗 Connect with: Michael Galvin: https://www.linkedin.com/in/ecom-michael-galvin/

Geraldine Cortes: https://www.linkedin.com/in/gerri-cortes/

Josh Tray: https://www.linkedin.com/in/josh-tay/

Note: Since recording this episode, Josh Tray has moved on from No Limit Email. His insights in this episode remain incredibly valuable. 🎤 Hosted by Romans Ivanovs from the Big Growth Show: https://www.linkedin.com/in/rjivanovs/ Brought to you by Big Growth Group. At BGG we help digital agencies install the infrastructure to scale delivery, remove founder-dependency, and run a financially healthy agency. Book your strategy call: https://www.biggrowthgroup.com/strategy-call