How Stories Change Minds
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Jennifer Borda, professor of communication at the University of New Hampshire and the co-director of the Civil Discourse Lab, reflects on a family crisis that sparked a lasting insight into the nature of conflict. A painful confrontation with her father during her mother’s final days reveals how fear, grief, and loss of control often drive arguments more than the surface issue. The conversation explores the limits of language in moments of emotional intensity and the unseen forces shaping what people say. Drawing on her work in civil discourse, Borda highlights how storytelling can open space for understanding and shift deeply held positions. The episode connects personal experience to a broader framework for navigating conflict with greater awareness and empathy.
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