How Navy Federal Empowers Everyone Through AI-Driven Ideation | with Kenneth Hearn
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How Navy Federal Empowers Everyone Through AI-Driven Ideation | with Kenneth Hearn
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In this episode of Designed to Accelerate, Steph Louis and I sit down with Kenneth Hearn — AVP of Digital Process Automation at Navy Federal Credit Union — to explore how AI is expanding the pool of people who get to ideate within the enterprise, and what that means for the future of solution design.
We discuss:
- How AI tools like Pega Blueprint empower everyone to ideate, not just developers and architects
- Why Kenneth sees AI as a steady evolution rather than a disruption, even after 20 years in the field
- The difference between using AI at "design time" and "run time" and how a regulated bank got AI approved for design work
- Where the Solution Designer role is heading as ideation spreads from IT to the businessNext Steps:1. Join the next cohort of our Design Accelerator Workshop: https://workshop.digitalfastforward.com2. Request a complimentary copy of Clay's book, "The Ultimate Guide to Pega Value Acceleration": https://book.digitalfastforward.com
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