How Better Communication Leads to Stronger Driver Retention
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In this episode, Ginger Craddock sits down with Robert Sitarski of Hansen & Adkins to discuss why strong driver relationships are essential to recruiting success and long-term retention.
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Hiring the right driver is only the beginning. Rob shares why compensation and benefits alone aren't enough to keep drivers and how trust, honest communication, and a supportive company culture influence whether drivers stay or leave.
The conversation explores the importance of setting realistic expectations during recruiting, supporting drivers through their first 90 days, and creating opportunities for meaningful feedback. Rob also explains how Hansen & Adkins uses its driver council to connect drivers with leadership, encourage mentorship, and turn driver feedback into meaningful improvements.
From improving the driver experience to breaking down communication barriers between departments, this episode offers practical insights for fleets looking to strengthen retention and build a workplace where drivers feel valued, heard, and supported.
About This Week's Guest: Robert Sitarski
Robert Sitarski works in driver recruiting and driver relations at Hansen & Adkins, a division of Proficient Auto Logistics. With years of experience as a professional driver and in recruiting, he brings a driver-first perspective to building stronger relationships, improving retention, and connecting drivers with company leadership.
CONNECT WITH ROBERT SITARSKI
LinkedIn: https://www.linkedin.com/in/robert-sitarski-8116b2232/
CONNECT WITH HIRE TRUCKERS
Ginger Craddock on LinkedIn: https://www.linkedin.com/in/ginger-craddock/
Hire Truckers: https://hiretruckers.com/