𝗛𝗼𝘄 𝗺𝗮𝗻𝘆 𝗔𝗜 𝘁𝗼𝗼𝗹𝘀 𝗱𝗼 𝘆𝗼𝘂 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗻𝗲𝗲𝗱 𝗱𝗼𝗶𝗻𝗴 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲 𝘁𝗵𝗶𝗻𝗴?

At #ILTACON2026, David sat down with Heath Harris, MBA, VP, Applied AI, Enterprise Transformation at NetDocuments, to talk about what AI transformation actually looks like inside a law firm.

Heath works with firms around the world on designing and implementing AI strategies, then brings those lessons back into product development at NetDocuments.

One thing that stood out was his approach to AI investment. Rather than starting with the product, start with the activity.

- What do you need for workflow?

- Search?

- A chat assistant?

- And how do you deploy those capabilities responsibly without buying five tools that solve the same problem?

They also talked about NetDocuments’ work with Google Gemini and Legora, the role of MCP, and the growing challenge for firms around governance, security and avoiding a “shadow DMS” as more AI tools enter the business.

And perhaps the most useful message for firms feeling behind:

𝗞𝗲𝗲𝗽 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴. 𝗞𝗲𝗲𝗽 𝗺𝗼𝘃𝗶𝗻𝗴.

You don’t need to have everything figured out today. Progress matters more than chasing every new thing that appears.

💡 A great conversation about cutting through the AI noise and focusing on what is actually practical.

#PeopleInLegal #ILTACON2026 #WeAreILTA #LegalTech #LegalAI