Episodi

  • The Customer Loyalty Flywheel: Growing a Franchise Through Service
    Oct 14 2026
    In this episode of Franchise Marketing Radio, Lee Kantor interviews David Dunsmuir, president of Surv Franchisor, an emerging home maintenance franchise focused on helping homeowners manage everyday repairs and upkeep. David shares the brand’s origins, its customer-first philosophy, and how structured training, quality assurance, and a five-step customer journey help franchisees build lasting relationships and […]
    Mostra di più Mostra meno
    Meno di 1 minuto
  • From Vendor to Trusted Partner: The Power of Consultative Franchising
    Sep 1 2026
    In this episode of Franchise Marketing Radio, Haley Haar, President of AlphaGraphics Kansas City, shares how building strong relationships, solving customer problems, and adopting a consultative approach have helped grow her business. She also highlights the value of franchise networks, peer support, and creating a customer-first culture that turns one-time transactions into long-term partnerships. Haley […]
    Mostra di più Mostra meno
    Meno di 1 minuto
  • From Franchisee to Franchisor: Building a Brand Built to Scale
    Aug 24 2026
    In this episode of Franchise Marketing Radio, Lee Kantor interviews Aaron Anderson, founder of Sunrise Social, about building and scaling a franchise from the perspective of an experienced franchisee turned franchisor. Aaron shares his journey from operating multiple restaurant locations to creating a brunch-focused concept, emphasizing the importance of understanding market demand, planning for delivery, […]
    Mostra di più Mostra meno
    Meno di 1 minuto
  • Building More Than a Franchise: Creating Brands That Customers Love
    Jul 24 2026
    In this episode of Franchise Marketing Radio, Lee Kantor interviews Jeff Fenster, Founder of everbowl and WeBuild. Jeff shares how a simple mission to make healthier eating more accessible evolved into a rapidly growing franchise brand. He discusses the lessons learned from scaling a business, supporting franchisees, building a customer-first culture, and creating systems that […]
    Mostra di più Mostra meno
    Meno di 1 minuto
  • Creating Long-Term Value Through Franchise Ownership
    Jun 30 2026
    In this episode of Franchise Marketing Radio, Lee Kantor interviews Donnie Ardoin, owner of PostNet in Lafayette, Louisiana. Donnie shares his transition from a 20-year career in the oil and gas industry to becoming a franchise owner. He discusses the importance of networking, community engagement, franchise support, and building strong business relationships. Donnie also offers […]
    Mostra di più Mostra meno
    Meno di 1 minuto
  • From Publicity to Profit: Building an AI-Ready Brand
    Jun 22 2026
    In this episode of Franchise Marketing Radio, Lee Kantor interviews Heather Holmes, CEO and Founder of Publicity for Good and author of Seen by AI, Found by Customers. Heather discusses how AI is transforming brand visibility, why earned media and third-party validation are becoming critical marketing assets, and how franchisors can use strategic PR to […]
    Mostra di più Mostra meno
    Meno di 1 minuto
  • Growing Recurring Revenue Through Essential Services
    Jun 22 2026
    In this episode of Franchise Marketing Radio, Lee Kantor interviews Lane Martin, Founder of Modern PURAIR. Lane shares how the company grew from a family-owned duct cleaning business into Canada’s largest indoor air quality franchise and discusses its expansion into the United States. He explains the growing demand for indoor air quality services, the advantages […]
    Mostra di più Mostra meno
    Meno di 1 minuto
  • Scaling a Wellness Franchise Through Consistency, Community, and Innovation
    Jun 17 2026
    In this episode of Franchise Marketing Radio, Lee Kantor interviews Lindsey McFadden, CMO of Stretch Zone. Lindsey discusses the company’s growth from a single location to a leading practitioner-assisted stretching franchise with hundreds of locations across North America. She shares insights on franchise marketing, customer loyalty, community engagement, brand consistency, and the impact of AI […]
    Mostra di più Mostra meno
    Meno di 1 minuto