Summary

In this episode of the Dental Flow Podcast, Benjamin Suggs shares four critical insights for dentists planning to start their own practice. He emphasizes the importance of location, targeting new patients, training front desk staff, and creating an exceptional patient experience. Each of these elements plays a vital role in the success and growth of a dental practice, and Suggs provides practical advice based on his extensive experience in the industry.

Takeaways

• Location is critical for attracting new patients.
• Foot traffic in retail spaces can drive practice growth.
• Aim for 30 new patients per month for steady growth.
• Budget for marketing to reach new patient targets.
• Train front desk staff to convert calls into appointments.
• Exceptional patient experience leads to retention and referrals.
• Invest in training to improve conversion rates.
• Consider less competitive areas for practice location.
• Create a welcoming environment for patients.
• Focus on patient experience as a key differentiator.

Chapters

00:00 The Importance of Location in Dental Practice Startups

05:40 Targeting New Patients: The Key to Growth

08:50 Training Front Desk Staff for Success

13:11 Creating an Exceptional Patient Experience

We combine cutting-edge AI technology with over 14 years of dental marketing expertise to drive real results. From increasing new patient flow to filling holes in your schedule, our strategies are built to grow your practice—efficiently, intelligently, and predictably. Experience marketing that adapts in real-time and delivers every time.

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