Episode 14: Leading the Change - Supporting Carers in Hospital
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Episode 14: Leading the Change - Supporting Carers in Hospital
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In this episode of Nina's Law: Let's Talk Care, we’re joined by Tanya, Head of Patient Experience and Engagement at Great Western Hospital, as well as the Carers Lead, where she works closely with unpaid and paid carers to ensure they are recognised, supported, and empowered within the hospital setting.
Tanya shares how their team is leading the way in improving the experience for both patients and carers, recognising the vital role carers play and making sure they have the support, information, and access they need to make a difference.
We explore the practical changes being implemented, the importance of listening to carers’ voices, and how collaboration between staff and families can lead to better outcomes for patients.
This conversation offers a hopeful and forward-thinking look at what hospital care can and should be, where carers are not just included, but valued as essential partners in care.