Ep 7: Building a Leadership Team That Your Practice Runs Without You copertina

Ep 7: Building a Leadership Team That Your Practice Runs Without You

Ep 7: Building a Leadership Team That Your Practice Runs Without You

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What does it take to build a therapy group practice that can run without you being the go-to person for every question, problem, and decision?In this episode of The Therapist Business Growth Podcast, I’m sharing how I built a leadership team that helped me go from answering therapist calls at 7 p.m. to working about five hours a week in my practice.I’ll explain the five roles a growing group practice needs, how to hand off responsibilities without losing control, and where to start if you’re still the bottleneck in your business.What You’ll Learn in This EpisodeHow to Know If You’re the Bottleneck: Four questions that reveal whether your practice can operate without you.The Five Roles Your Group Practice Needs: The leadership functions that keep your practice running and why one person can fill multiple roles.How to Delegate Without Losing Control: How documentation, training, decision rights, and accountability help you successfully hand off responsibilities.Episode Timestamps(00:20) - The 7 p.m. phone call that showed me my practice was taking over my life(04:28) - Four questions to determine whether you’re the bottleneck(06:20) - Shifting from therapist and CEO to visionary and business owner(11:31) - The five leadership roles your group practice needs(15:00) - Building clinical leadership into your practice(17:20) - Creating a client care system that doesn’t depend on you(18:40) - Why I kept managing the money in my practice(22:00) - How to successfully hand off responsibilities to your team(25:10) - Defining decision rights, tracking results, and replacing constant interruptions(31:22) - Four steps to start removing yourself as the bottleneckTop Takeaways on Building a Leadership Team for Your Group Practice1. Build the Machine, Don't Be the MachineIf your team texts you on your day off, you’re the only person who can handle a denied claim or schedule change, or you regularly say, “It’s faster if I just do it myself,” you’re probably the bottleneck.Your job as you scale is to build the structures, systems, SOPs, and pipelines that allow other people to keep the practice running.2. Build These Five Roles Into Your PracticeRole 1: Operator. Handles day-to-day operations, administrative questions, systems, onboarding, payments, paperwork, office needs, and other tasks that keep the practice running.Role 2: Clinical Lead. Owns clinical standards, supports therapists, manages clinical questions, and creates accountability around documentation and client care.Role 3: Client Care Coordinator. Manages the client journey from the first inquiry through consultation and scheduling, including follow-up when potential clients do not immediately book.Role 4: Money Person. Tracks revenue, payroll, expenses, KPIs, and the numbers you need to make informed business decisions. I kept this role myself throughout the time I owned my practice.Role 5: Visionary. That’s you. Your role is to set the direction, protect the culture, coach your leaders, and decide where the business is going.You do not necessarily need five different people to fill these roles. In my practice, they were ultimately handled by three people.3. Start Removing Yourself as the BottleneckHere’s how to start implementing this today:Step 1: Track every task you complete during the week.Step 2: Sort each task into one of the five roles: operations, clinical leadership, client care, money, or vision.Step 3: Identify which tasks take the most time, which you hate doing, and where you are holding up growth.Step 4: Start handing those responsibilities to someone already on your team or determine whether it’s time to hire.Document your processes and use an “I do, we do, you do” approach to gradually transfer responsibility without sacrificing quality.Resources✨ Instagram: @dranahitabanoo✨ Website: dranahitabanoo.com✨ Solo to Group Practice Accelerator✨ Freedom First Group Practice Accelerator✨ Get your free marketing audit to help fill your caseload✨Jane App Referral Code/Link (code: ANAHITA1MO)Work With MeReady to build a profitable group practice that supports both you and your therapists? Explore my Group Practice Accelerator programs above or reach out directly.🎙️If this episode helped you think differently about ethical group practice ownership, hit subscribe and share it with another therapist.Disclaimer: This podcast is for educational purposes only and is not a substitute for therapy, supervision, or legal or financial advice.
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